We are very happy with the customer service and our new Casper mattress! We originally got the essential, and I loved it, however my spouse did not. He felt that he sank in a little too much on the heavier parts of his body, so we returned it and upgraded to the Casper. The entire process was smooth and easy, and now we are both sleeping great!!
[This review was collected as part of a promotion.] Before I got my Casper mattress, I was waking up with a backache everyday. Since I started using the Casper, I've had no backaches. It's a very comfortable, yet very supportive mattress. I would highly recommend it!
[This review was collected as part of a promotion.] The Casper is the best mattress I've ever slept on. I didn't know what I was missing out on till I got one. The setup and shipping was so easy too.