Customer reviews from casper.com
Casper - Original Foam Mattress, Twin XL - Gray
Average customer rating
4.6
(9,621 Reviews)
Rating breakdown 9,621 reviews
5 Stars
7,434
4 Stars
1,151
3 Stars
452
2 Stars
275
1 Star
309
Customer Reviews for Casper - Original Foam Mattress, Twin XL - Gray
Posted by: Melissa
Verified Purchase:Yes
I've owned two original design Caspers, one a queen, the other a full. One used directly on the floor, the other on Casper's support and frame. Both of them, superb rest and sleep. I sink into the covers in whatever position strikes my fancy and may not move for hours, because every position is comfortable, throughout the night and when waking up in the morning. No sore neck, no hip pain, no back pain. You couldn't pay me enough to go back to a traditional spring mattress. This is the only bed I ever want to sleep in.
Written by a customer while visiting casper.com
Customer Rating
5
Great mattress for this side sleeper!
on December 14, 2019
Posted by: Damon
[This review was collected as part of a promotion.] Choosing a mattress online is tough work. There are a ton of sites to go to, but it's always unclear which ones are little more than paid advertising. In the end, I chose to go with Casper for several reasons. First...they had been around for a while and seemed like a trustworthy company. But maybe more importantly, they had a store in my area and they had the mattress I wanted in stock. Contrary to my beliefs, the man at the store told me the mattress only needed a few hours to be ready for use. I got home from the store at 8pm that night and went to sleep at around 11.That was about three weeks ago. In the time between now and then, I'm been sleeping great. I really cant think of anything to complain about. It's a comfortable mattress!I am generally a pillow hugging side sleeper. Sometimes I end up kind of half on my stomach. I would definitely recommend this mattress to friends and family, and as a matter of fact will be buying another one for another room in the coming months.
Written by a customer while visiting casper.com
Customer Rating
5
A Good Sleep
on December 14, 2019
Posted by: Allyson
[This review was collected as part of a promotion.] So far, so good. I've been sleeping well. More comfortable than before.
Written by a customer while visiting casper.com
Customer Rating
5
Best. Sleep. Ever.
on December 14, 2019
Posted by: Joseph
The Casper bed has been wonderful for my sleep. I wake up refreshed and with less aches and pains than I’m used to.
Written by a customer while visiting casper.com
Posted by: Anonymous
Verified Purchase:Yes
Love the mattress. Best sleep I have had.
Written by a customer while visiting casper.com
Posted by: Anonymous
Verified Purchase:Yes
My husband and I ordered a Casper mattress, or first bed in a box experience. We got it in three days! Unboxing was so fun! Almost no offgassing and nearly instant expansion. The mattress was beautiful and looked very made with a nice zippered cover. We slept on it that first night and it was too firm, but we figured we'd give it the time they recommend to break in a new mattress. After 6 weeks, we knew it was just too firm for us. However, this is where it gets even better! I started the return process and they were very understanding and helpful every step of the way! They worked hard to try to find a place to donate the mattress (which I love!) And when local laws prevented that, they made sure they got a junk removal company scheduled for us, so the mattress wasn't sitting at our house for too long. We had one issue where someone forgot to process the receipt I sent from the mattress removal, but that's why I always call to confirm, little mistakes happen and when I called they apologized and processed it immediately. After that, the refund was prompt and we had completed our mattress return! So, even though the mattress wasn't a good fit for us, I would highly recommend casper for their excellent customer service and well made products!
Written by a customer while visiting casper.com
Customer Rating
5
I’m going back to bed now
on December 15, 2019
Posted by: Kimberly
[This review was collected as part of a promotion.] Thanks Casper, I no longer want to get out of bed because the mattress cured my years of back pain :)
Written by a customer while visiting casper.com
Customer Rating
5
The greatest mattress ever!
on December 15, 2019
Posted by: Derek
[This review was collected as part of a promotion.] I have many health problems and was not able to sleep on my old mattress. I decided to try this bed and it is amazing the difference it has made in my sleep! I love this bed and would highly recommend it to anyone who is having sleep issues or otherwise!
Written by a customer while visiting casper.com