Customer reviews from casper.com
Casper - Original Foam Mattress, Twin XL - Gray
Average customer rating
4.6
(9,621 Reviews)
Rating breakdown 9,621 reviews
5 Stars
7,434
4 Stars
1,151
3 Stars
452
2 Stars
275
1 Star
309
Customer Reviews for Casper - Original Foam Mattress, Twin XL - Gray
Customer Rating
5
Sweet Dreams are made of this . . . .
on September 4, 2019
Posted by: Sally
[This review was collected as part of a promotion.] We purchased the original Casper in July, 2019 and we are very pleased with it. Our son, who’s had one for about 5 years, recommended it. That and a high rating by Consumer Reports cinched the deal for us. The entire ordering/delivery process was seamless. After sleeping on a traditional mattress/box springs all of our lives, we like the switch-up! Thanks, Casper!
Written by a customer while visiting casper.com
Customer Rating
4
Good value
on September 4, 2019
Posted by: Christopher
[This review was collected as part of a promotion.] We have been impressed with the overall quality. It is a little more on the softer side than we are used to, but since we bought this for a guest bedroom, it is working out fine for us.
Written by a customer while visiting casper.com
Posted by: Roz Constant
Verified Purchase:Yes
It was a breeze to unbox and setup. I was amazed how easily I set up the frame and platform by myself. I have already recommended this to several friends.
Written by a customer while visiting casper.com
Customer Rating
5
Super nice!
on September 5, 2019
Posted by: Chad
[This review was collected as part of a promotion.] Great mattress, even a better nights sleep!
Written by a customer while visiting casper.com
Customer Rating
5
Like Sleeping on a Cloud
on September 5, 2019
Posted by: Ralph
[This review was collected as part of a promotion.] I really love this mattress! It is like sleeping on a cloud.
Written by a customer while visiting casper.com
Customer Rating
5
Why did I wait so long?!
on September 6, 2019
Posted by: Anonymous
After 23 years, my old foam mattress gave up the ghost. I purchased an innerspring one from a company that features barnyard animals dancing on clouds. However, for the last 4 years I feel like I have been sleeping on the Rock of Gibraltar ! Tossing all night trying to find a soft spot that was not there.
Yesterday my Casper arrived. Very helpful customer service answered all my questions. It shipped right away ..ordered it on Monday and got it on Thursday.
Very easy to get out of the box and unwrap. Absolutely NO Odor whatsoever !! Best night's sleep I've had since 2015 !!!
Yesterday my Casper arrived. Very helpful customer service answered all my questions. It shipped right away ..ordered it on Monday and got it on Thursday.
Very easy to get out of the box and unwrap. Absolutely NO Odor whatsoever !! Best night's sleep I've had since 2015 !!!
Written by a customer while visiting casper.com
Customer Rating
5
The best EVER
on September 6, 2019
Posted by: Adrian
[This review was collected as part of a promotion.] We love our Casper mattress! We were introduced to Casper by a friend and when we needed to replace our mattress we didn’t hesitate and have zero regrets! It is the best mattress we have ever owned. We also got the foundation and it’s the nicest looking “box spring” ever.
Written by a customer while visiting casper.com
Customer Rating
1
Horrible setup experience
on September 6, 2019
Posted by: Alicia
I had a VERY unpleasant delivery experience, beginning with UPS not delivering my package so I had to go pick it up myself! I purchased this mattress because of lower back pain so for me, a 5’3” petite female to have to lug this 73 pound mattress up two flights of stairs was not ideal! To make matters worse, I thought unrolling it would be easy since it’s supposed to be vacuum SEALED and not inflate. However, the mattress was NOT sealed and began inflating immediately once I unrolled it, despite watching several setup videos of these mattresses that show that it needs to be cut open in order to inflate. This made it even worse to drag up two flights of stairs. It kept slipping out of the unsealed bag becuase it was open on BOTH ends getting all dirty before I even had a chance to use it. Ridiculous. Now my back is killing me. This was not what imagined at all! And now after reading all the negative reviews on other sites about horrible sagging after about 2 years it makes me feel very uneasy. Im happy I didnt get rid of my old mattress just yet.
Written by a customer while visiting casper.com