Customer reviews from casper.com
Casper - Original Foam Mattress, Twin XL - Gray
Average customer rating
4.6
(9,621 Reviews)
Rating breakdown 9,621 reviews
5 Stars
7,434
4 Stars
1,151
3 Stars
452
2 Stars
275
1 Star
309
Customer Reviews for Casper - Original Foam Mattress, Twin XL - Gray
Posted by: Jessica
Age Range:35-44
Verified Purchase:Yes
I spent a few weeks researching memory foam mattresses online because everyone raves about how awesome and inexpensive they are. They all say they are "medium firm" or "luxury firm." I decided on the Casper, as it claimed to be a medium firm, perfect for side sleepers with the zoned foam for max comfort.
Shipping was quick and the the unboxing was easy. There was a slight chemical smell, but that dissipated pretty quickly. At first, I thought I just had to adjust to a new mattress, which is why I decided to keep it for more than a month. We had the Casper mattress for about six weeks and it was ruining both of our backs. We're a young, 30-something couple with average builds (not over or under average height/weight), so there's no reason for both of us to wake up in so much pain and tired from not getting a good night's sleep.
There is nothing "firm" about the Casper. Our mattress was so soft and we sunk into the mattress very quickly. It was nearly impossible to roll over without physically pushing myself up. After such a short time, there were divots in the mattress, too! It also sleeps very hot, which means on some nights, I'd sleep on the couch so I wasn't roasting like a turkey. Anyway, I thought I had to spend a chunk of change on a good, comfortable bed. We found a much better mattress for our needs (a hybrid is the way to go if you need more support) and saved 60% on what a Casper costs with better financing options. I can't believe there are so many positive reviews for such a product. It's misleading, which is why I'm submitting my opinions.
I will say though, customer service was nice enough about the return process. We were able to schedule a local charity to pick up the lightly used mattress and hopefully, someone that needs it will be able to purchase it for next to nothing.
Written by a customer while visiting casper.com
Posted by: Drew
Verified Purchase:Yes
It’s great but it hasn’t “blown me away”. I’d recommend it, but maybe I bough to much into the hype.
Written by a customer while visiting casper.com
Posted by: Katy
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything we wanted and more
Written by a customer while visiting casper.com
Posted by: Laura
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was skeptical but it’s great and supportive!
Written by a customer while visiting casper.com
Posted by: Kelly
Verified Purchase:Yes
[This review was collected as part of a promotion.] I fractured my back a few years ago & have been searching for the perfect bed to get restful sleep on...I’ve tried a variety of mattresses (Sleep Number, Serta, etc.). We heard about Casper on the radio & thought we’d give it a try. It is perfect! Our daughter loves it so much, we ended up buying one for her too!
Written by a customer while visiting casper.com
Posted by: Sherrell
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome, helped my back issues. I was hesitant, because it seemed like every podcast wanted me to get one and sleep on it after I shaved with Harry's and ate a Blue Apron meal- but they were right, great nights sleep every night. Plus watching it grow was fun.
Written by a customer while visiting casper.com
Posted by: Sonia Gueory
Verified Purchase:Yes
The feeling on this bed is most comforting, It feels soft yet still firm. It holds me gently till I have to go. I wake up refreshed and ready to start my day!!
Written by a customer while visiting casper.com
Posted by: Donna
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are so happy with our purchase. We ordered the bed frame, foundation and mattress. Assembly was a breeze. I am a 60 year old woman and I had no problem putting everything together. I would suggest a rubber mallet for the foundation. Sleep has been a dream. To think I resisted a foam mattress for so long. Happy to have found the right company. Thank you Casper.
Written by a customer while visiting casper.com