Unboxing was super easy, however It took me 3 weeks to adjust to the mattress. My sleeping with the Casper mattress has been “okay” I’ve considered returning it many times just because I like mine in between firm and soft.
Some people have said that you forget it's there. That's sort of true. It's surprisingly firm for memory foam, so I find it most comfortable for back and stomach sleeping. I had to figure out how to lie on my side so I could be comfortable. It doesn't give you the traditional hug of some other memory foam mattresses, but it's certainly comfortable enough for the price point.
I am honestly so happy with this bed especially since I didn't know what to expect! It's extremely comfortable and well made.Customer service is outstanding.