Customer reviews from casper.com
Casper - Original Foam Mattress, Twin XL - Gray
Average customer rating
4.6
(9,621 Reviews)
Rating breakdown 9,621 reviews
5 Stars
7,434
4 Stars
1,151
3 Stars
452
2 Stars
275
1 Star
309
Customer Reviews for Casper - Original Foam Mattress, Twin XL - Gray
Customer Rating
4
Cloud
on November 13, 2020
Posted by: Karen
Mattress is wonderful. Love it. So worth the wait
Written by a customer while visiting casper.com
Customer Rating
5
Elevated our Airbnb, then we just had to have our own
on November 13, 2020
Posted by: Kristen
We love the Casper original! In fact, this is our second Casper mattress. We purchased the first one for our Airbnb. Our reviews frequently comment on the comfort of the bed, and we found ourselves “vacationing” in our own Airbnb to enjoy the mattress. We finally purchased our own, and we have never slept better. My partner moves a lot, and, with the Casper, I barely notice compared to other mattresses we’ve had. We moved to the Casper from a sleep number bed, and we think the Casper is an amazing choice for comfort and value.
Written by a customer while visiting casper.com
Posted by: Bonnie Ainsworth
Verified Purchase:Yes
Love it
Written by a customer while visiting casper.com
Customer Rating
4
Maybe this is the ONE!
on November 12, 2020
Posted by: Yvonne
I have had this mattress for about a month. The processing and shipping was very quick. I like the mattress but haven’t had it long enough to be absolutely sure it’s the ONE. My husband is still considering if it is right for him. So difficult to please 2 people. It’s about the correct combination of firmness and softness, the memory foam provides just the right amount of give but you don’t sink in so much that it’s difficult to change to another position. It is wonderful for side and stomach sleeping and ok for back sleeping (my husband sleeps on his back). My hips like this bed a lot. My back is still deciding. The biggest complaint that I have is that there was a moderate chemical smell to the mattress when it was new that has continued to decrease but after a month it is still slightly there. I’ve washed my mattress cover twice and changed the sheets 1-2 x a week going so far to hang the bed linens out on the clothesline in the sunshine to freshen everything up but still it lingers- just ever so slightly now. It is annoying. And it is unusual in my experience for this to linger more than several days. I would recommend the mattress to at least give it a try- it has been better than other mattress purchases for me.
Written by a customer while visiting casper.com
Customer Rating
2
Disappointed...very uncomfortable! Waking up with back pain! Seriously thinking about returning it!
on November 12, 2020
Posted by: Anonymous
Verified Purchase:Yes
Unboxing wasn't difficult!
Written by a customer while visiting casper.com
Customer Rating
1
Disappointment
on November 12, 2020
Posted by: Anonymous
Overall, our Casper experience has been incredibly disappointing. We have 2 twin XL mattresses on the adjustable pro platform -- a high end product! Unfortunately, the installation team didn't connect the two bases together (nor did they wear a mask when coming into our house!), and it's been quite hard to get someone out to come fix the assembly. Plus, the two mattresses are far from each other; be prepared for a significant gap in the bed. There are handy features that are missing -- such as the ability to change your partner's position if they're snoring. The mattress is certainly comfortable, but these simple issues make such a purchase a disappointment.
Written by a customer while visiting casper.com
Customer Rating
5
5 STAR SLEEPING
on November 12, 2020
Posted by: Laurie
We love our Casper mattress!! We sleep so well, and don’t disrupt each other when we turn over. Our bodies melt into the mattress and we don’t want to get out of the bed in the morning.
Written by a customer while visiting casper.com
Customer Rating
5
Amazing lower back support
on November 11, 2020
Posted by: Gabriella
After sleeping on this for three months, I can absolutely say that I love it. Definitely took some time to adjust to the foam from a spring mattress. I am petite and this adequately supports my lower back - I’m not sleeping on my stomach as frequently as I used to. Overall love it and would recommend.
Written by a customer while visiting casper.com