Customer reviews from casper.com
Casper - Original Foam Mattress, Twin XL - Gray
Average customer rating
4.6
(9,621 Reviews)
Rating breakdown 9,621 reviews
5 Stars
7,434
4 Stars
1,151
3 Stars
452
2 Stars
275
1 Star
309
Customer Reviews for Casper - Original Foam Mattress, Twin XL - Gray
Customer Rating
5
Great beds and awesome forethought into the construction of the base components!
on February 25, 2021
Posted by: John
[This review was collected as part of a promotion.] The bedframe and foundation were such a breeze to assemble! My 8-year old son basically put it all together by himself (with a little muscle help from dad...) even! My 8 and 12 year old boys LOVE their new beds...now to get one more for mom and dad!
Written by a customer while visiting casper.com
Customer Rating
2
Fine AT FIRST then...not so great
on February 24, 2021
Posted by: Anonymous
I had the mattress for 2 years, for the first year it was very good but, sadly...during the next year (2020) the foam (I had the Original) started to "breakdown" ... or get softer in certain areas. AND they make it very clear that UNLESS YOUR MATTRESS GETS AN INDENTATION THEY WILL NOT CONSIDER REPLACING IT for this reason. THAT THE FOAM NO LONGER SUPPORTED. So, Please take heed since these mattresses are not cheap.
Written by a customer while visiting casper.com
Customer Rating
5
Great
on February 24, 2021
Posted by: Caleb
[This review was collected as part of a promotion.] Wish I didn’t hesitate to purchase this mattress. Absolutely helps me wake up without any aches. So comfortable with the right amount of support. It’s on the firm side of mattresses, but don’t let that stop you from at least trying it.
Written by a customer while visiting casper.com
Customer Rating
5
Mr
on February 24, 2021
Posted by: Anonymous
My wife and I have sleeping on the bed for one week and it has been wonderful. I will be purchasing another to replace my stearns and foster mattress as well.
Written by a customer while visiting casper.com
Customer Rating
5
Well Rested Parents in Philly
on February 24, 2021
Posted by: Alyssa
[This review was collected as part of a promotion.] My husband is very picky with mattresses, but we bought this one online off of a friend’s recommendation and. We. Love. It.
We have two kids under two and sleep is VERY precious to us. With the few hours of sleep the good Lord allows us, we are sleeping like babies... well better than babies because let’s be real... babies don’t sleep. Thanks, Casper!
Written by a customer while visiting casper.com
Customer Rating
5
Incredible Comfort
on February 24, 2021
Posted by: Sara
[This review was collected as part of a promotion.] The Original Casper Mattress was the answer to all of my back problems. My partner and I never slept well until the Casper bed came into our lives. This bed is so great, my problem now is having to leave it!
Written by a customer while visiting casper.com
Customer Rating
2
Mattress is ok, but the sheets and duvet are garbage don't even fit - beware
on February 21, 2021
Posted by: Dan
When I ordered my mattress it was delayed quite a bit and already that was a terrible experience, forcing me to improvise and sleep on a friend's air mattress.
But really what bothers me the most is this company doesn't show reviews for all the other products they sell. The pillow was ok, but the sheets, and duvet are the worst. They don't even fit their own bed (not wide enough) how ridiculous is that?
This makes me question all their reviews, and overall quality of their products. It's really quite upsetting since I purchased multiple sheet sets, etc.
Written by a customer while visiting casper.com
Customer Rating
5
So Happy!
on February 21, 2021
Posted by: Brooke
[This review was collected as part of a promotion.] This was my first mattress purchase and I am very pleased. I was also very happy with customer service, who aided me in a complicated in-store pick up situation. They were so kind!
Written by a customer while visiting casper.com