Customer reviews from casper.com
Casper - Original Foam Mattress, Twin XL - Gray
Average customer rating
4.6
(9,621 Reviews)
Rating breakdown 9,621 reviews
5 Stars
7,434
4 Stars
1,151
3 Stars
452
2 Stars
275
1 Star
309
Customer Reviews for Casper - Original Foam Mattress, Twin XL - Gray
Customer Rating
2
Disappointed
on September 27, 2021
Posted by: Jerry
[This review was collected as part of a promotion.] The feel of the mattress is great, the down side is that after 3 mattresses I still don’t have what I paid for. Everyone that I have gotten has been flawed, the last one is two inches shorter on one side, none have been the dimensions that are necessary for the size ordered. Customer service was great and got replacement sent out but none had any quality control. Unfortunately I’m very disappointed and will not purchase from again.
Written by a customer while visiting casper.com
Customer Rating
5
I'd been waiting for this, but I didn't know it yet...
on September 26, 2021
Posted by: Randy
[This review was collected as part of a promotion.] It had been nearly 20 years since I'd bought a new mattress, and the old one had never been all that comfortable in the first place. I knew mattresses had changed a bit but ordering one online seemed risky. Still, I'd read and heard enough good things about Casper that I finally went ahead and ordered The Original. Now I'm wondering what took me so long and knowing I'd have slept better if it had been around 20 years ago!
Written by a customer while visiting casper.com
Customer Rating
3
Late
on September 25, 2021
Posted by: Jade
[This review was collected as part of a promotion.] I love the mattress but it took more than three weeks to ship which upset me cause I ordered it so it would arrive on time and I ended up sleeping on the floor for a week and a half.
Written by a customer while visiting casper.com
Posted by: Nora Montes
Verified Purchase:Yes
Enjoyed unboxing the matress. The matress is not the best specially for the price, I would have thought it would be a lot more firm and comfortable.
Written by a customer while visiting casper.com
Customer Rating
5
Believe it.
on September 24, 2021
Posted by: Daniel
[This review was collected as part of a promotion.] Really has changed the way I sleep. The hype is real.
Written by a customer while visiting casper.com
Customer Rating
5
Balanced firm mattress
on September 24, 2021
Posted by: Pierre
[This review was collected as part of a promotion.] Great balance between firmness and how soft the mattress is.
Written by a customer while visiting casper.com
Customer Rating
1
Too hard!
on September 23, 2021
Posted by: Jamie
[This review was collected as part of a promotion.] Way too hard! We have added two mattress toppers already. Hips and arms fell asleep.
Written by a customer while visiting casper.com
Customer Rating
5
its like sleeping on a baby sheep’s back
on September 23, 2021
Posted by: Lindsey
[This review was collected as part of a promotion.] I was a little hesitant towards a memory foam mattress because I’ve never owned one before but it’s completely changed my life! If you prefer something slightly more firm than this is the mattress for you.
Written by a customer while visiting casper.com