Customer reviews from casper.com
Casper - Original Foam Mattress, Twin XL - Gray
Average customer rating
4.6
(9,621 Reviews)
Rating breakdown 9,621 reviews
5 Stars
7,434
4 Stars
1,151
3 Stars
452
2 Stars
275
1 Star
309
Customer Reviews for Casper - Original Foam Mattress, Twin XL - Gray
Customer Rating
1
After over a year of use the King mattress does not meet Casper standard
on January 24, 2022
Posted by: Jeffrey
I've submitted a case a few months ago and have not heard back from Casper. After being a loyal Casper customer on may products (queen original, pillow, bedding, etc.), it is realized that not all products are the same. Given my past experience, without hesitation I bought the King mattress after moving from NYC to CA. In summary, the King bed is extremely soft, and doesn't feel evenly distributed across the entire surface area of the bed. When my partner moves, it is easily felt on my side and vice versa. I am well past the 100 day window, and have not heard back on any options we can do going forward.
Written by a customer while visiting casper.com
Customer Rating
3
Not as good as I hoped
on January 25, 2022
Posted by: Kris Akins
I'd say I spent a fair amount of time researching mattresses before we purchased this one. I had hoped it would offer a bit more comfort to me as a side sleeper. Our previous memory foam bed was Bed-In-A-Box, which seemed to sink too much causing some back pain.
After a little over a year of owning the Casper Original, I can't say that it's a whole lot better. I feel less back pain now but definitely more shoulder pain as I sleep on my side. Apparently that sort of pain is common with side sleepers, so perhaps the Casper is just a little too firm. I'd say if you're a side sleeper, look at possibly a softer mattress.
Unboxing the Casper was easy enough. But I have to say that the smell bothered me a lot more than I anticipated. It took a while for the chemical smell to go away, and even a year later I vaguely remember it.
Overall I'm not sure I personally think it's worth the price listed on the site. Perhaps we should have physically tried some different mattresses before settling on this one.
Written by a customer while visiting casper.com
Customer Rating
2
The Casper Nova HS King Mattress is smaller than standard king size and the Repose bed frame sits too low to the ground. Bad combination
on January 26, 2022
Posted by: Anonymous
I bought the Casper King size Wave Hybrid Snow Mattress and the Repose Bed Frame with headboard and Casper Sheets. I do not recommend the Repose bed frame as it sits too low to the ground and Casper does not have leg lifts for it.
The Casper King Size mattress I purchased measures 74 1/2” width and 77 1/2“ length (my husband and I measured it a few times) which is smaller than the standard size for king bed of 76x80. With the Casper platform Repose very Low bed frame and the Casper small king mattress the Casper King Size flat sheets are too big. The sheets overflow to the floor. Difficult to make the bed as it is hard to tuck all that extra sheet under the mattress. It may seem like a small thing but having a very low bed, smaller mattress and oversized sheets is disappointing and simply frustrating. Since I bought the expensive Casper complete set, platform bed frame, mattress and sheets I thought I would have a perfect bed set up. But I was wrong.
Yours truly,
A Disappointing customer that wishes she. could return the bed and mattress
The Casper King Size mattress I purchased measures 74 1/2” width and 77 1/2“ length (my husband and I measured it a few times) which is smaller than the standard size for king bed of 76x80. With the Casper platform Repose very Low bed frame and the Casper small king mattress the Casper King Size flat sheets are too big. The sheets overflow to the floor. Difficult to make the bed as it is hard to tuck all that extra sheet under the mattress. It may seem like a small thing but having a very low bed, smaller mattress and oversized sheets is disappointing and simply frustrating. Since I bought the expensive Casper complete set, platform bed frame, mattress and sheets I thought I would have a perfect bed set up. But I was wrong.
Yours truly,
A Disappointing customer that wishes she. could return the bed and mattress
Written by a customer while visiting casper.com
Customer Rating
2
Good mattress, however
on January 26, 2022
Posted by: C. Jesus
On my second week, comfortable. However, the off-gassing is unbearable. I've been airing it out while sleeping on the sofa. Will give it two or three more days....
Written by a customer while visiting casper.com
Customer Rating
5
Rest easy
on January 26, 2022
Posted by: Richard
[This review was collected as part of a promotion.] So far so good. My partner loves it much more than the Sleep Number we used to have.
Written by a customer while visiting casper.com
Posted by: Julia Reininga
Verified Purchase:Yes
This bed is amazing. I wake up without pain for the first time in years.
Written by a customer while visiting casper.com
Customer Rating
5
Post Back Surgery Purchase
on January 26, 2022
Posted by: Amy
[This review was collected as part of a promotion.] We bought a king size Casper 7 years ago after my husband had back surgery. We loved it so much that we recently bought a queen size for my parents’ guest room for when we visit. It is the perfect mattress. It’s soft on top but firm underneath to give support. It is wonderful to get a full night’s sleep on a regular basis.
Written by a customer while visiting casper.com
Customer Rating
5
An investment worth your time and money
on January 26, 2022
Posted by: Christopher
[This review was collected as part of a promotion.] Amazing right out of the box. Great nights sleep every night, my last bed was a Casper thought it was a twin so I upgraded to a full and swim in comfort!
Written by a customer while visiting casper.com