Customer reviews from casper.com
Casper - Original Foam Mattress, Twin XL - Gray
Average customer rating
4.6 out of 5
4.6
(9,621 Reviews)
Open Ratings Snapshot
Rating breakdown 9,621 reviews
5 Stars
7,434
4 Stars
1,151
3 Stars
452
2 Stars
275
1 Star
309
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Customer Reviews for Casper - Original Foam Mattress, Twin XL - Gray
Customer Rating
5 out of 5
5
Believe it.
on September 24, 2021
Posted by: Daniel
[This review was collected as part of a promotion.] Really has changed the way I sleep. The hype is real.
Written by a customer while visiting casper.com
Customer Rating
2 out of 5
2
Not the best
on September 25, 2021
Posted by: Nora Montes
Verified Purchase:Yes
Enjoyed unboxing the matress. The matress is not the best specially for the price, I would have thought it would be a lot more firm and comfortable.
Written by a customer while visiting casper.com
Customer Rating
3 out of 5
3
Late
on September 25, 2021
Posted by: Jade
[This review was collected as part of a promotion.] I love the mattress but it took more than three weeks to ship which upset me cause I ordered it so it would arrive on time and I ended up sleeping on the floor for a week and a half.
Written by a customer while visiting casper.com
Customer Rating
5 out of 5
5
I'd been waiting for this, but I didn't know it yet...
on September 26, 2021
Posted by: Randy
[This review was collected as part of a promotion.] It had been nearly 20 years since I'd bought a new mattress, and the old one had never been all that comfortable in the first place. I knew mattresses had changed a bit but ordering one online seemed risky. Still, I'd read and heard enough good things about Casper that I finally went ahead and ordered The Original. Now I'm wondering what took me so long and knowing I'd have slept better if it had been around 20 years ago!
Written by a customer while visiting casper.com
Customer Rating
2 out of 5
2
Disappointed
on September 27, 2021
Posted by: Jerry
[This review was collected as part of a promotion.] The feel of the mattress is great, the down side is that after 3 mattresses I still don’t have what I paid for. Everyone that I have gotten has been flawed, the last one is two inches shorter on one side, none have been the dimensions that are necessary for the size ordered. Customer service was great and got replacement sent out but none had any quality control. Unfortunately I’m very disappointed and will not purchase from again.
Written by a customer while visiting casper.com
Customer Rating
5 out of 5
5
Excellent
on September 27, 2021
Posted by: Victoria
Verified Purchase:Yes
I have been recommending Casper to all my retired friends, especially those with back aches! This mattress feels like you're sleeping on a cloud!
Written by a customer while visiting casper.com
Customer Rating
1 out of 5
1
Hills and valley's
on September 27, 2021
Posted by: Anonymous
Age Range:35-44
So this mattress started out very soft and has since developed huge valley's that have made it impossible to sleep comfortably I personally wouldn't recommend it unless you are sleeping alone. After about 3 months of owning it, I haven't had a comfortable night sleep and I am currently looking for a different mattress worth buying
Written by a customer while visiting casper.com
Customer Rating
3 out of 5
3
Not like sleeping on a cloud :-(
on September 28, 2021
Posted by: Nicole
[This review was collected as part of a promotion.] I had really high hopes for this mattress but unfortunately it's just way too firm for me. I'm a side sleeper and I still wake up with burning pain in my hips and shoulders. This mattress does not conform to my body and I cannot feel it give much under my weight. I actually had to go out and buy a memory foam topper for the mattress which helped a bit. I've been sleeping on this mattress for over a month now and it never did break in as they say it should. I'm considering returning it.
Written by a customer while visiting casper.com
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