Customer Reviews for Cuisinart - Core Custom 13-Cup Food Processor - White
Customer Rating
1
Incessant, unstoppable, terrible blinking lights
on May 24, 2025
Posted by: TateFF
Like others here, the four illuminated mix settings constantly blink. How can you ruin a machine by having this incessant blinking? Why, why, why?!?! Not only is this the universal indicator that something is very wrong (e.g., motor overheated) it is just terrible distracting. I'm so upset. Now I have to decide if I'm going to add to landfill because of what seems like an idiotic design decision that has nothing to do with the functionality of the machine.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart food processor. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
[This review was collected as part of a promotion.] They don't make these like they used to. This machine works well but lacks the user-friendly way old school food processors work. Also, the rack to store the tools is confusing. I also have a problem with one of the blades unable to detatch from the rod.
Response from cuisinart.comBy cuisinart, July 3, 2025
Hello- We are so sorry to hear about the trouble you’ve had with your food processor. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900317592. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
5
Love it so much
on March 2, 2022
Posted by: Brendadee
from NPR. Florida
Gender:Female
[This review was collected as part of a promotion.] I received a CUISINART CORE CUSTOM™ 13-CUP FOOD PROCESSOR in exchange for my honest review and I love it so much ! This makes my cooking so much easier without having to chop ,or mixing food. Thank you Cuisinart !/
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
I haven't used it enough yet for a thorough review. So far it does everything I need it to, and I love having the attachments stored inside the bowl - so no need for another box to take up counter or cupboard space. My biggest complaint is that the bowl and lid are both very difficult to rotate on or off. They're extremely stiff, and I find it very difficult to remove them and put them back in place. And the handles aren't designed well for getting a good grip. My old food processor had open handles, which made it easier to grasp them to get purchase. I guess it's possible that these will loosen up over time, but right now I'm struggling to get them to budge.
Written by a customer while visiting cuisinart.com
There are many food processors in the market, I went for Cuisinart because of their brand. You can put a whole potato inside to slice it. I wanted to make potato chips and ended in slicing them by hand. It is a waste of money if you end up doing everything by hand.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com