[This review was collected as part of a promotion.] They don't make these like they used to. This machine works well but lacks the user-friendly way old school food processors work. Also, the rack to store the tools is confusing. I also have a problem with one of the blades unable to detatch from the rod.
Response from cuisinart.comBy cuisinart, July 3, 2025
Hello- We are so sorry to hear about the trouble you’ve had with your food processor. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900317592. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
First I will say I love this new food processor! The ease and help it has provided has been immense. The only reason I am giving it a four star is because unlike years ago when you bought a food processor and were given all kinds of optional cutting, chopping, slicing, dicing blades this give you three options and you have to purchase other blades if you need them. I was disappointed in this.
Written by a customer while visiting cuisinart.com
This food processor is much less easy to use than our earlier model. While it looks nice, the design makes it harder to insert blades for operation, and the stem and chopping blade often fail to run when chopping hard cheeses and other more solid produce.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Purchased as a replacement for my beloved work horse 11-cup Pro Processor that worked like a trojan in my kitchen for 12 years. I like that this one is lighter and that, like all Cuisinart kitchen equipment, it's very easy to operate, clean and store. So far, it feels like it delivers excellently, handled the slightly larger quantities I needed for Christmas catering, and still worked efficiently making soup for two. Highly recommended over a smaller volume machine.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Love it so much
on March 2, 2022
Posted by: Brendadee
from NPR. Florida
Gender:Female
[This review was collected as part of a promotion.] I received a CUISINART CORE CUSTOM™ 13-CUP FOOD PROCESSOR in exchange for my honest review and I love it so much ! This makes my cooking so much easier without having to chop ,or mixing food. Thank you Cuisinart !/
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com