Customer Reviews for Cuisinart - Core Custom 4-Cup Chopper - White
Customer Rating
1
Disappointed
on March 11, 2026
Posted by: Silvio
Purchased it several weeks ago, use it once, it worked. Now I want to use it again and it won't work, it's dead. I checked everything, plug, power supply, bowl and cover well set, nothing helps. Very disappointed.
Response from cuisinart.comBy Cuisinart, March 16, 2026
We’re sorry to hear about the issues with your Conair 4-cup food processor. It sounds like you’ve checked all the basic connections, and we’d like to help troubleshoot further. Please ensure the bowl and lid are fully seated and the unit is on a level surface, and try pressing the reset button if your model has one. If it still does not operate, contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900563392 so our team can assist with repair or replacement options.
Written by a customer while visiting cuisinart.com
What’s most important to me is this device’s ability to save me time and also money. i’m a single guy and I prefer to cook every day and I don’t like pre-prepared frozen meals. Onions, peppers, garlic, all chop in seconds. Homemade vinaigrettes, salad dressings and marinades happen in seconds, and taste better than bottled ones from the supermarket—preservative- free with fresh ingredients guarantee a better taste. Of course I still use my larger Cuisinart, but this food processor I use almost every day and it gives my chef’s knife a break. Don’t forget salsa, guacamole, and tapenades.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Unfortunately this stopped working after only a couple of months. I tried all troubleshooting options online and on YouTube and even troubleshooting on phone but nothing worked. I had registered my warranty and when I contacted to utilize it there was a huge run around and hoops to jump through but they finally agreed to send me a new one after I cut the cord on the broken one. Understand about cutting the cord but adding more plastic and electric device to landfill stinks.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, May 11, 2026
We’re happy to hear we were ultimately able to assist with a warranty replacement for your Core Custom™ 4‑Cup Chopper, and we’re sorry for the inconvenience you experienced along the way. We understand your concerns regarding disposal, and the cord‑cutting step is a standard safety requirement to ensure non‑operable units cannot be reused. Thank you for taking the time to provide your feedback, as it helps us improve future models and customer experience.
Written by a customer while visiting cuisinart.com