Customer Reviews for Whirlpool - 24" Built-In Single Electric Convection Wall Oven with Adjustable Self-Clean Cycle - Black
Customer Rating
1
The worst wall oven I've ever used
on July 29, 2023
Posted by: Unhappycamper
from Los Angeles, CA
Terrible. Oven takes an hour to pre-heat unless you use the convection setting to warm it up. Temperature is consistently at least 50 degrees below what it's set to. Oven cools down by at least 50 degrees when you put in cold food and then it can't seem to get back to temp. Also, standard cookie sheets/baking trays do not fit. Top element overheats food so I've had to rig up a makeshift damper to just not burn my food while trying to heat it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, August 1, 2023
Thank you for sharing your insights with us, Unhappycamper. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 363920. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] So far the oven is good, for the money I’d expect it to have more features like air fry and scan to cook. Installation was fairly easy.
[This review was collected as part of a promotion.] This is a wall oven full of features. I love the cooling fan and the convection option. The touch pad is very convenient too. Cookies bake very evenly. I love this oven!
[This review was collected as part of a promotion.] So far it is simply fantastic. Replaced oven we had for 25 years, very satisfied. With all the digital options, my wife says it is smarter me.
[This review was collected as part of a promotion.] This is a factory replacement oven for a new oven that had a heating problem. This replacement still is not heating/baking correctly, the temperture is off and doesn't bake well. This size oven does NOT have a calibration mode. Going to contact the warranty dept and see what they recommend. Not really a happy camper.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 31, 2023
Thank you for sharing your insights with us, granny. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 292069. We’re looking forward to hearing from you. Marie Q