Customer reviews from whirlpool.com
Whirlpool - 24" Built-In Single Electric Convection Wall Oven with Adjustable Self-Clean Cycle - Black
Average customer rating
3.8
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
21
4 Stars
12
3 Stars
3
2 Stars
4
1 Star
7
68%of customers recommend this product.
(
25 out of
37)
Customer Reviews for Whirlpool - 24" Built-In Single Electric Convection Wall Oven with Adjustable Self-Clean Cycle - Black
Customer Rating
1
The worst wall oven I've ever used
on July 29, 2023
Posted by: Unhappycamper
from Los Angeles, CA
Terrible. Oven takes an hour to pre-heat unless you use the convection setting to warm it up. Temperature is consistently at least 50 degrees below what it's set to. Oven cools down by at least 50 degrees when you put in cold food and then it can't seem to get back to temp. Also, standard cookie sheets/baking trays do not fit. Top element overheats food so I've had to rig up a makeshift damper to just not burn my food while trying to heat it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, August 1, 2023
Thank you for sharing your insights with us, Unhappycamper. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 363920.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
24" built in wall oven
on March 30, 2023
Posted by: granny
from Kansas City MO
[This review was collected as part of a promotion.] This is a factory replacement oven for a new oven that had a heating problem. This replacement still is not heating/baking correctly, the temperture is off and doesn't bake well. This size oven does NOT have a calibration mode. Going to contact the warranty dept and see what they recommend. Not really a happy camper.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 31, 2023
Thank you for sharing your insights with us, granny. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 292069.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love, love, love this oven!
on October 25, 2022
Posted by: veelee
from Arizona
[This review was collected as part of a promotion.] I've been baking and roasting in this oven for about a month now and absolutely love it! It was very easy to install, looks sleek and classy, has great intuitive controls, and cooks like a dream! At first I wasn't sure about using the convection bake setting, but now I use it for everything except cakes (blowing fans can interfere with delicate rising). Chickens and roasts come out succulent with a crispy skin, corn bread is flawless, even baked potatoes are the best I've ever made! The convect broil also cooked a bone-in prime rib roast to guest-drooling perfection.
Another great thing is that so far I have not had to use the self-clean mode because a simple wipe down after cooking has kept it in pristine condition.
Cons? I haven't found one yet. At first I thought the timer alarm was much too low in volume, but I can actually hear it from all over the house. I've come to appreciate its sweet little jingle instead of the heart-jolting buzzer of my last one.
This is just all around a wonderful, lovely looking stove--definitely thumbs up!
Another great thing is that so far I have not had to use the self-clean mode because a simple wipe down after cooking has kept it in pristine condition.
Cons? I haven't found one yet. At first I thought the timer alarm was much too low in volume, but I can actually hear it from all over the house. I've come to appreciate its sweet little jingle instead of the heart-jolting buzzer of my last one.
This is just all around a wonderful, lovely looking stove--definitely thumbs up!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Stylish
on January 10, 2023
Posted by: Onel
from Ohio
[This review was collected as part of a promotion.] Well made; size needed; looks stylish
The scroll menu is nice however it’s hard to find where to touch for home, cancel, settings, lock etc. It would have been nice if all control buttons could be lighted like the clock and menu are. Sounds also need to be louder or maybe a different sound that catches your attention. I do like it sounds again you if you don’t hear it finish the first time.
The scroll menu is nice however it’s hard to find where to touch for home, cancel, settings, lock etc. It would have been nice if all control buttons could be lighted like the clock and menu are. Sounds also need to be louder or maybe a different sound that catches your attention. I do like it sounds again you if you don’t hear it finish the first time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Hate this oven
on February 23, 2023
Posted by: Janie
from Charlottesville VA
I bought this because it was supposed to be the update to my 2009 version but it doesn't come close to the quality. The interior is horrible with cheap racks which do not accommodate my cookie sheets. Too narrow plus the rakes are now flat across but have a shape to them. Plus instead of molded walls the oven has rack shelves slides which are cheap and in effective. In fact the racks are thin, light weight and cheap. The display is not back light even when the oven is on so you can't really see the home, cancel, start touch points. Only the date,/time screen is illuminated. It doesn't tell you how long or when it reaches the desired temperature. It makes banging sounds as it heats in the regular mode, not convection. I can't stand this oven. I paid over 2k for it and feel cheated. Buy another brand.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 24, 2023
Thank you for sharing your insights with us, Janie. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 266738.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on November 11, 2023
Posted by: Dog lover 9
[This review was collected as part of a promotion.] Enjoy the quietness of oven. Very nice gentle heat not a blast like my old one. Wish it was a little deeper fulll size pans do not fit
Written by a customer while visiting whirlpool.com
Customer Rating
3
Problem with app and timer
on February 10, 2024
Posted by: rm12
from Sacramento CA
[This review was collected as part of a promotion.] The second day I had this oven the clock didn't show up on the display. There was and hour glass and an image showing a plug and red icon and nothing on the display worked. Nothing in the manual about it so after searching the internet for a while I finally found one article that said it could be updating. Well that is what it was doing and while updating everything is locked out. I had installed the app with my phone and to do this it connects with wi-fi. First of all instead of having weird symbols on the display it should just say updating firmware. Needless to say it was just easier to uninstall the app. I can't believe there was nothing in the manual describing this function. Also when you set the timer there is no way to pause it (for like taking out food to turn it and then placing it back in). Other than that the oven works fine.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on April 30, 2024
Posted by: Jane
from Zelienople, Pennsylvania
[This review was collected as part of a promotion.] Oven looks great and works great. However, the oven needed to sit on a solid surface in order to raise it up by using the brackets included. There is a gap at the top as I am waiting for my contractor to make a solid surface under the oven. Also need a Junction Box. The previous oven sat on a frame of wood. When oven can be raised, then the extra stainless steel panel can be added to complete the look. Oven is functional without all this, just needs to look better!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com