Customer reviews from whirlpool.com
Whirlpool - 24" Built-In Single Electric Convection Wall Oven with Adjustable Self-Clean Cycle - Black
Average customer rating
3.8
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
26
4 Stars
13
3 Stars
4
2 Stars
4
1 Star
8
68%of customers recommend this product.
(
28 out of
41)
Customer Reviews for Whirlpool - 24" Built-In Single Electric Convection Wall Oven with Adjustable Self-Clean Cycle - Black
Customer Rating
1
Nothing but issues with this oven
on July 8, 2026
Posted by: hfcaniford
We have had nothing but issues with this oven. We bought it new with a new home roughly 3 years ago and have had it serviced 3 times for the same issue. Constant power loss and resetting and now it is stuck in a resetting cycle and is completely unusable. Very disappointing to have these continuous issues with a brand new oven and even more disappointing that 3 different service appointments have not resolved the issue. It appears that others have had this same issue so I would consider other options before purchasing a new oven. And given the unsuccessful attempts at resolving this issue, I would likely consider another brand.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, July 14, 2026
We sincerely apologize for the frustration and disappointment you’ve experienced with your Whirlpool® Wall Oven. It’s truly disheartening to hear that we haven’t met your expectations, as we strive to provide every customer with a reliable product and exceptional support. We truly value your feedback and would appreciate the opportunity to personally look into your concerns. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 984525.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 984525.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to use!
on March 23, 2026
Posted by: Chef Tel
[This review was collected as part of a promotion.] We bought the oven about three weeks ago and have found it very easy to use! The only issue I found was that it is very hard to connect it to the internet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very nice oven
on March 23, 2026
Posted by: GLMT
from Paris, TN
[This review was collected as part of a promotion.] We bought this oven about 2 months ago. And have used it considerably. We love the convection feature, and everything about it works as it should.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
It Reall y Good.
on March 6, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought This In Dec And The First One Was Defective. They Sent The Second One And It Works Great. I Want To Thank Eklund's Had Go Though.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Touchpad and steam needs improvement
on February 25, 2026
Posted by: Bobba2026
When you take out the item you are roasting/baking/cooking from the oven, the steam from the heat obviously rises from out the door, and it messes with the touchscreen pad directly above it. It is a feature that was overlooked during production i guess. Think about that when looking into this oven. I always have to reset the buttons like the baking temperature and especially the timer.
Other than that it’s a regular oven that does the job.
Foggy-ness is from that steam i mentioned
Foggy-ness is from that steam i mentioned
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 23, 2026
Posted by: Cookie Grandma
[This review was collected as part of a promotion.] I am still figuring it out, this oven is smarter than me
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on February 19, 2026
Posted by: Shirley
[This review was collected as part of a promotion.] I have had my new oven for approximately one month. It is very easy to use. I am very impressed that the oven has the convection feature which my old one did not. I am in the process of learning how to use the convection part of my new oven.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product and great features
on January 31, 2026
Posted by: Bake
from Arkansas
[This review was collected as part of a promotion.] Needed to replace my old oven that died. This oven was perfect and a perfect fit for the hole left by the old one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com