Customer reviews from Case-Mate
Case-Mate - Brilliance Chandelier Hardshell Case w/ Antimicrobial for iPhone 13 Pro Max - Multi
Average customer rating
3.6
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
34
4 Stars
1
3 Stars
4
2 Stars
13
1 Star
9
Customer Reviews for Case-Mate - Brilliance Chandelier Hardshell Case w/ Antimicrobial for iPhone 13 Pro Max - Multi
Customer Rating
3
This is a beautiful case
on January 7, 2022
Posted by: Naijia B.
This is a beautiful case and I loved it, until all the beads began falling out. I can’t even touch the case without losing multiple beads. Now my case has several bald spots.
Response from Case-MateBy TR Wilhoit, February 3, 2022
Hi there,
We appreciate your feedback about your experience, and we'll be sure to let our design team know about the troubles you ran into. The good news is, we have a great warranty, please reach out to us at support@case-mate.com for further assistance.
Kind regards,
Case-Mate Customer Service
We appreciate your feedback about your experience, and we'll be sure to let our design team know about the troubles you ran into. The good news is, we have a great warranty, please reach out to us at support@case-mate.com for further assistance.
Kind regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate
Customer Rating
5
It’s awesome and it protects
on January 5, 2022
Posted by: Darlene L.
It’s awesome and it protects my phone! I love the fit and the look!
Written by a customer while visiting Case-Mate
Customer Rating
5
Love it!
on January 4, 2022
Posted by: Rachel
Just got my gorgeous new case and it fits my 12 pro max. The tiny beads and crystal design is classy and not too over the top. I thought the case would be too bulky for my MagSafe but it works!
Written by a customer while visiting Case-Mate
Customer Rating
5
Bling Bling and more Bling!
on December 22, 2021
Posted by: Karyn R.
I love my new Brilliance Chandelier iPhone 13 Pro Max case. It is so pretty and gives my phone plenty of bling. :grinning_face_with_star_eyes:
Written by a customer while visiting Case-Mate
Customer Rating
2
Beautiful but doesn’t last
on December 10, 2021
Posted by: Anonymous
I fell in love with the design, but after a month of use the crystals fell off. I received a replacement and same thing happened, I am very sad because I really love the way it looks.
Response from Case-MateBy TR Wilhoit, January 13, 2022
Hey Caro,
We assure you this is anything but normal. If you're willing to give this one more shot, please feel free to reach out to us at support@case-mate.com. We'd be more than happy to make things right with a warranty replacement which we trust will stick around.
Warm regards,
Case-Mate Customer Service
We assure you this is anything but normal. If you're willing to give this one more shot, please feel free to reach out to us at support@case-mate.com. We'd be more than happy to make things right with a warranty replacement which we trust will stick around.
Warm regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate
Customer Rating
5
Gorgeous - Had to return
on December 9, 2021
Posted by: Nilda M.
This case is beautiful. Had to return it because I decided to go with the smaller iphone 13 pro. Therefore I cannot attest to usage. It is a shame that they haven’t made it for other iphone 13 models. Please make it for the 13 PRO!
Response from Case-MateBy TR Wilhoit, December 9, 2021
Hi Nilda,
We will let our team know about the need of this size!
Kind regards,
Case-Mate Customer Service
We will let our team know about the need of this size!
Kind regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate
Customer Rating
5
Good Value
on December 9, 2021
Posted by: Cheryl W.
This case feels very well made along with looking beautiful.
Written by a customer while visiting Case-Mate
Customer Rating
5
Absolutely love this case! Adds
on December 8, 2021
Posted by: Amy S.
Absolutely love this case! Adds a little bit of weight to the phone, but I don't mind it. The buttons are super easy to use on the sides and the sparkle from the crystals is just great for the holidays!
Written by a customer while visiting Case-Mate