Customer reviews from Case-Mate
Case-Mate - Karat Marble Hardshell Case w/ MagSafe w/ Antimicrobial for iPhone 13 Pro - Gold
Average customer rating
3.8
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
11
4 Stars
0
3 Stars
3
2 Stars
0
1 Star
4
0%of customers recommend this product.
(
0 out of
2)
Customer Reviews for Case-Mate - Karat Marble Hardshell Case w/ MagSafe w/ Antimicrobial for iPhone 13 Pro - Gold
Customer Rating
1
Scratches VERY Easily
on October 4, 2021
Posted by: Brandy
Purchased this for my new iPhone 13 and within 24 hours the case was covered in scratches. It was put in my purse twice and the rest of the time was either on my desk or a table. It is really pretty but now looks terrible. Very disappointed.
Written by a customer while visiting Case-Mate
Customer Rating
1
Does not fit iPhone 13
on October 1, 2021
Posted by: Vicki
How is the case compatible for iPhone 13 and 13 pro when the camera size on the back is different?? I didn’t notice the only picture they have is for the iPhone 13 pro. The camera hole is way too big for the 13 leaving a huge empty space.. looks so bad and probably not safe for the phone. Also horrible to take off the phone.. I was afraid I was going to bend my phone
Response from Case-MateBy TR Wilhoit, October 5, 2021
Hey there,
We are sorry to hear the case was not to your standards. Our team has identified these asthetic issues and will be making a running change of the cases design to fit only a 13 and only 13 Pro. The casescross compatibility leaves the extra room on the 13. If you need to complete a return, feel free to reach out to us at support@case-mate.com, and we can get you helped out.
Kind regards,
Case-Mate Customer Service
We are sorry to hear the case was not to your standards. Our team has identified these asthetic issues and will be making a running change of the cases design to fit only a 13 and only 13 Pro. The casescross compatibility leaves the extra room on the 13. If you need to complete a return, feel free to reach out to us at support@case-mate.com, and we can get you helped out.
Kind regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate