Customer reviews from kitchenaid.com
KitchenAid - 30 inch Wide 5 element Built-In Electric Induction Cooktop - Stainless Steel
Average customer rating
4
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
19
4 Stars
14
3 Stars
3
2 Stars
4
1 Star
2
90%of customers recommend this product.
(
26 out of
29)
Customer Reviews for KitchenAid - 30 inch Wide 5 element Built-In Electric Induction Cooktop - Stainless Steel
Customer Rating
2
third time large burner burned out
on July 16, 2025
Posted by: Edie G.
from Wilmington, DE
I bought this in March 2020 and I loved it. Fast, efficient, and easy to clean. In March 2021, the large burner burned out. It was repaired under KitchenAid warranty. In March 2023, the large burner died again. Fortunately we had an extended warranty and it was fixed again. Now in July 2025, the same BURNER DIED AGAIN. And now the PARTS ARE UNAVAILABLE.. It's the only large burner on the cooktop rendering it basically useless. I am so angry that it can't be repaired and it's only 5 years old. And the reviews on the newer 30" induction cooktop aren't very good. Might need to replace with another manufacture. Very disappointed.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 17, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 752908
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on July 15, 2025
Posted by: nan356
from Oshawa Ontario
(This review was collected as part of a promotion.) one burner did not work
repair man came - works know
I do not like the sounds it makes when you place items on this stove
repair man came - works know
I do not like the sounds it makes when you place items on this stove
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com