Customer reviews from kitchenaid.com
KitchenAid - 30 inch Wide 5 element Built-In Electric Induction Cooktop - Stainless Steel
Average customer rating
4
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
19
4 Stars
14
3 Stars
3
2 Stars
4
1 Star
2
90%of customers recommend this product.
(
26 out of
29)
Customer Reviews for KitchenAid - 30 inch Wide 5 element Built-In Electric Induction Cooktop - Stainless Steel
Customer Rating
2
Mixed reviews
on September 1, 2026
Posted by: Jul66
[This review was collected as part of a promotion.] Slow response to touchpad, large burner is supposed to sense the size of cookware to go from small to large burner. Has Never worked properly. Had to have multiple things replaced on it and it is still not adequate. I do appreciate the induction part where things heat up quickly and immediately turn off. But have been dismayed with the quality of this particular induction cooktop.
Response from kitchenaid.comBy Branded Team, Consumer Care, September 4, 2026
Thank you for your review. We regret to hear that your Electric Induction Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #24833970, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #24833970, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Cooktop~
on September 1, 2026
Posted by: KB01
[This review was collected as part of a promotion.] This cooktop is amazing the efficiency, consistency, and precision far exceeded my expectations.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Very happy with my new cooktop.
on July 23, 2026
Posted by: WVNed
[This review was collected as part of a promotion.] The cooktop heats faster than any I have ever used. No more real need to preheat pans. Even a heart cast iron skillet gets hot in like 30 seconds. It entertains you with stimulating sounds while it works. It is so nice to have nothing sticking up when you clean it. My only complaint is that I wish they had inverted the burner layout on either side so you would have a small and medium burner in the front.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Bad induction
on June 29, 2026
Posted by: Nunya1
This is nothing like the induction inhad in my other house. Doesn’t boil water in 90 seconds, doesn’t heat quickly, and it is a weird configuration. Why would the 2 small burners be in front and the 2 mediums be in back? I end up using the large one in the middle most of the time. We are a family of 2. Small burners is for heating like a can of vegetables in a small pan. It is difficult to get the temperature correct to cook and it is more like an electric cooktop. Slow to heat and hard to get the right temp to cook on. I have to use 7 or 8 to get it hot to cook and then down to 5 or 6, sometimes 7 to be able to keep the heat on the pan
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Social Team, Consumer Care, June 30, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your KitchenAid® Induction Cooktop and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 981963.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 981963.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Not the best experience
on March 3, 2026
Posted by: Anonymous
from Nashville, TN
[This review was collected as part of a promotion.] Bought it a month ago and it took forever to get installed. The processes were overcomplicated and contradicting. Not to mention once it finally was able to be installed, the installers punctured the side of my cabinet with a couple screws.
I would recommend this to a friend!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 3, 2026
Thank you for sharing your experience with us. We regret to hear that your Induction Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 929631.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 929631.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Complete waste of money
on January 13, 2026
Posted by: LndaW
from Estero, FL
I have bought A LOT of Kitchen Aid appliances over the years - across four different homes, and have typically been happy. In our last home we had the induction cooking/oven combo and I loved it. So when we moved I immediately replaced the standard electric cooktop in this out with this induction cooktop. First off, the layout of the 'burners' is ridiculous. If you have a large pan on the center burner, you can't put anything on the smaller back burners, and can barely fit the smallest pan on the front burners. Super inconvenient. But worst of all is the middle large 'dual zone' burner is not dual zone. When you put a large pan on, only the center heats up. Fine for boiling water but when you are actually trying to cook eveything comes out uneven as you have to keep pushing whatever you are cooking to the middle - the real heat never gets to the outer part of the pan. Had service come out to look at it and they are telling me it is designed that way - that the outer part of the pan is not supposed to heat up? Seriously?? I will continue to pursue this but given the hassle I would say you should look elsewhere for an induction top.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 15, 2026
Thank you for sharing your experience with us. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Cooktop model/serial number, and reference Case # 900867
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Cooltop
on January 13, 2026
Posted by: Wngrydr
from Florida
[This review was collected as part of a promotion.] Bought this to replace old Kitchenaid that cracked. Couldn’t get it to turn on at first. Found out none of my pans worked on it. Had to buy complete set of new ones. Added express I hadn’t planned on. Seams to work fine now. Whole kitchen is all Kitchen aid appliances.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Works well and I am very satisfied.
on November 23, 2025
Posted by: Joe1945
from Leland, NC
[This review was collected as part of a promotion.] I bought this to replace a 12 year old Kitchenaid 4-element Sensor Induction Cooktop that still worked like new but was broken when a drinking glass fell on it. This new cooktop fit into my countertop, was easy to wire in, and works great!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com