Customer Reviews for KitchenAid - 30 inch Wide 5 element Built-In Electric Induction Cooktop - Black
Customer Rating
4
So nice to have induction again.
on July 20, 2025
Posted by: Small in front
from Dallas, TX
[This review was collected as part of a promotion.] It was the only induction I could fine with the five burners. I would have preferred to have a large burner in the front , at least one. It seems strange that both of them are on the back side of the cooktop. Other than that, I love it. OH darn it all, they know have one with a double use side for a grill and the other side has a large one in front and small one in the back and still the big pot in the middle. It’s exactly what I couldn’t find.
[This review was collected as part of a promotion.] Center eye does not work and cannot get it serviced. 2 appointments cancelled
Response from kitchenaid.comBy Branded Team, Consumer Care, July 21, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Induction Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 753933. We look forward to speaking with you. Marie Q
I bought this in March 2020 and I loved it. Fast, efficient, and easy to clean. In March 2021, the large burner burned out. It was repaired under KitchenAid warranty. In March 2023, the large burner died again. Fortunately we had an extended warranty and it was fixed again. Now in July 2025, the same BURNER DIED AGAIN. And now the PARTS ARE UNAVAILABLE.. It's the only large burner on the cooktop rendering it basically useless. I am so angry that it can't be repaired and it's only 5 years old. And the reviews on the newer 30" induction cooktop aren't very good. Might need to replace with another manufacture. Very disappointed.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 17, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 752908 We look forward to speaking with you. Christy T
(This review was collected as part of a promotion.) one burner did not work repair man came - works know I do not like the sounds it makes when you place items on this stove