Customer Reviews for KitchenAid - 36 inch Wide 5 element Built-In Electric Cooktop with 10''/6'' Even-Heat Ultra Power Element with Simmer Setting - Black
Customer Rating
1
Do not buy!! It’s trash
on August 27, 2024
Posted by: Mr Josh
from McAllen Tx
Only lasted 2 years before it stopped working and kitchen aid does not have the parts to get it repaired. How can you still offer it but not have parts. Complete garbage
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 28, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 585189. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] Takes some getting used to. Lettering on cooktop lack prominent visibility. One has to look closely when making adjustments. I believe the cook top could gain more acceptability if one could read controls better.
I bought this product and I am amaze how versatile it is when cooking. Its Even-Heat technology and simmer make cooking a blast. Water boils easily and when you want to keep your food warm, the simmer feature allows your food to stay warm without burning. I love the sleekness and easy to clean up messy spills.