Customer reviews from kitchenaid.com
KitchenAid - 36 inch Wide 5 element Built-In Electric Cooktop with 10''/6'' Even-Heat Ultra Power Element with Simmer Setting - Black
Average customer rating
3.8
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
7
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
2
64%of customers recommend this product.
(
7 out of
11)
Customer Reviews for KitchenAid - 36 inch Wide 5 element Built-In Electric Cooktop with 10''/6'' Even-Heat Ultra Power Element with Simmer Setting - Black
Customer Rating
5
Great cooktop
on January 6, 2026
Posted by: Jewels S.
from Texas
[This review was collected as part of a promotion.] Easy to use, efficient, and has a sleek, stylish design! Love being able to gauge my heat with numbers. The Simmer and Keep Warm functions are also nice
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not Happy!
on October 3, 2025
Posted by: jminimi
[This review was collected as part of a promotion.] This was installed by the builder and it was not the one I was supposed to get originally. I had a scary experience with it the first time I used it. It would "boil" on Simmer and my pot of water overflowed and burned my cooktop....there was also a funny smell coming from under my cabinet. I've only had this for less than a month and already they are replacing the computer boards. It's been a huge inconvenience because I have to have the builder electricians come and remove it and set it on the counter so that the repair man can change the parts, and then have the builder electricians come back and reinstall it!!! Also an inconvenience because I have to make other plans as to how I'm going to cook dinner. Not Happy!!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 7, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6426AU53o or Direct Message on Instagram at http://spr.ly/6428AU53q. When responding, please include your contact information and reference Case #816241.
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Turns itself on
on October 1, 2025
Posted by: Viksel
While beautiful to look at this cooktop has several issues number 1 is turning itself on - I have awakened several days with a random burner on full blast including this morning. I do not recommend this and I don't feel safe with it in my home
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 1, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 814699
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Disappointed; trying to adapt
on September 2, 2025
Posted by: Ms Debbs
[This review was collected as part of a promotion.] I have been using the cook top for a couple of weeks. Not exactly what I was hoping for. Doesn't measure up to the white one i replaced (warning to not store glass jars above the cook top is a valid one!) Markings are not as easy to see/read; both controls and element rings. They heat up extra fast and hot and they adjust slowly when trying to decrease heat; I've overcooked multiple dishes already.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on August 9, 2025
Posted by: Vic47
[This review was collected as part of a promotion.] I bought it, some weeks ago, I’ m satisfied with this cooktop
Is excellent.
Is excellent.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on June 24, 2025
Posted by: Motor doctor
[This review was collected as part of a promotion.] I like the new cooktop fine. My old cook top was failing and it was urgent that I replace it. As with any new appliance there is some adjustment. My old cooktop was more able to see the eye with the outline around the eyes and lighting is more dim. All these features may be by design but I like the more visible lighting.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
cooktop kitchen aid
on June 18, 2025
Posted by: geck
from vancouver bc
(This review was collected as part of a promotion.) Like the quick heat... but requires a lot of elbow grease to clean... all in all a good purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Even melt is beyond belief
on May 20, 2025
Posted by: DeanL
from Fort Worth, Texas
[This review was collected as part of a promotion.] This cooktop is unbelievable. So much room pots and pans. The controls are so sensitive and they keep the temperature stable I don’t know how they do it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com