Customer reviews from kitchenaid.com
KitchenAid - 30 inch Wide 5 element Built-In Cooktop with 10''/6'' Even-Heat Ultra Power Element with Simmer Setting - Black
Average customer rating
3.9
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
13
4 Stars
6
3 Stars
2
2 Stars
3
1 Star
3
67%of customers recommend this product.
(
10 out of
15)
Customer Reviews for KitchenAid - 30 inch Wide 5 element Built-In Cooktop with 10''/6'' Even-Heat Ultra Power Element with Simmer Setting - Black
Customer Rating
5
on October 27, 2025
Posted by: Urmas
[This review was collected as part of a promotion.] My old cooktop stopped working, and I replaced it with a similar product. It looks great and works well.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
My first wall oven!
on August 11, 2025
Posted by: Stewy 2025
from Boissevain Manitoba
(This review was collected as part of a promotion.) I've had my oven for a month, and so far so good! I love all of the cooking features it offers from the Proof option to the Air Fry. I've never had a wall oven before and I love the height of it. No bending! It looks sleek and classy. Easy to operate! Really happy with it!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Very disappointing!
on August 8, 2025
Posted by: T-sue
from Dublin, VA
[This review was collected as part of a promotion.] I bought this in December 20 24 and was not able to use it much due to health issues but now that I’m using it it is the worst cooktop I’ve ever dealt with. It cooks very hot and even on a number two it boils. There doesn’t seem to be a simmer or medium. Everything burns.. The only time I use high is to start water boiling and then it’s hard to get it down to a lower level. I am so disappointed. I had a KitchenAid cooktop for over 20 years and finally had it replaced. I was looking forward to this new cooktop but Unfortunately, it is not made like the older ones.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, August 8, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 764217
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
2
on June 26, 2025
Posted by: CT fail
[This review was collected as part of a promotion.] I am very disappointed in our Electric Cooktop. I may be doing something wrong but I feel the burners cook a lot hotter than my original cooktop. Even when the temperature is lowered to 1 or 2 the burner still is very hot and doesn't cool down a lot.
Also the stovetop is very difficult to clean. I usually have to spend at least 10 minutes or more using various cleaners and the scrubber that came with the stovetop.
Also the stovetop is very difficult to clean. I usually have to spend at least 10 minutes or more using various cleaners and the scrubber that came with the stovetop.
Response from kitchenaid.comBy Branded Team, Consumer Care, June 30, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Electric Cooktop. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Cooking/Cooktops and select your Cooktop style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Cooktop model/serial number, and reference Case # 744665.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on June 8, 2025
Posted by: Single wall oven
[This review was collected as part of a promotion.] We are very happy with it. The burners could be more distinctly visible.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very happy with my Kitchen Aid!
on May 27, 2025
Posted by: Rita340
[This review was collected as part of a promotion.] I recently had this Kitchen Aid cooktop installed after my Decor cooktop of 25 years became inoperable. I am so happy with my new cooktop! It is a much better product than my old cooktop!!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Scratches too easily
on April 13, 2025
Posted by: fragile
[This review was collected as part of a promotion.] We are very happy with our new KitchenAid cooktop which replaced one that was 18 years old. Our only problem is that it scratches very easily. We did not expect this issue with the new unit and it kind of spoils our excitement.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Cooks good but with cleanup issues
on March 10, 2025
Posted by: Nancy 1239
from Fort Worth, TX
[This review was collected as part of a promotion.] I like this cooktop much better than my previous one. Works well, and easy to use. I still have an issue with the color of the top being black. It stays smuggled and dirty looking unless I clean immediately every time I use, and even has to be cleaned at least once a day. It is already showing come scratches even though I’m very careful not to move pans around on the top. I do wish they would have other options in color of cooktop.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com