Customer reviews from kitchenaid.com
KitchenAid - 30' Built-In Cooktop with 5 Burners and 10''/6'' Even-Heat Ultra Power Element with Simmer Setting - Black
Average customer rating
3.9
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
9
4 Stars
5
3 Stars
2
2 Stars
3
1 Star
1
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for KitchenAid - 30' Built-In Cooktop with 5 Burners and 10''/6'' Even-Heat Ultra Power Element with Simmer Setting - Black
Customer Rating
5
Good looking cooktop
on May 19, 2023
Posted by: P. Bond
from Medford OR
[This review was collected as part of a promotion.] I bought this cooktop back in September 2022. It final arrived in April 2023. But it was worth waiting for the exact cooktop I wanted. I didn't choose the induction because all my pans were not magnetic. I really like how the controls are arranged for quick choice of burners. No knobs means easier clean-up too. I need to get use to the settings because it seems to run hot. So far I like it alot!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Scratches too easily
on April 13, 2025
Posted by: fragile
[This review was collected as part of a promotion.] We are very happy with our new KitchenAid cooktop which replaced one that was 18 years old. Our only problem is that it scratches very easily. We did not expect this issue with the new unit and it kind of spoils our excitement.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
I don't know what this means
on October 15, 2024
Posted by: JBS Jill
[This review was collected as part of a promotion.] I'm finding it hard to keep shiny and streak free even though I'm using the recommended products. I also cannot see the outline of the burners. I had it installed in July and since then I have only used the front left burner and the middle burner once. It is extremely frustrating.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Cooks good but with cleanup issues
on March 10, 2025
Posted by: Nancy 1239
from Fort Worth, TX
[This review was collected as part of a promotion.] I like this cooktop much better than my previous one. Works well, and easy to use. I still have an issue with the color of the top being black. It stays smuggled and dirty looking unless I clean immediately every time I use, and even has to be cleaned at least once a day. It is already showing come scratches even though I’m very careful not to move pans around on the top. I do wish they would have other options in color of cooktop.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on September 4, 2023
Posted by: Legal29
from Florida
[This review was collected as part of a promotion.] Bought as a addition
To
Kitchen reno with
Other kitchen
Aid appliances. Easy to use and
Clean
To
Kitchen reno with
Other kitchen
Aid appliances. Easy to use and
Clean
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
works well
on June 5, 2024
Posted by: thomas817
[This review was collected as part of a promotion.] like what I've used it far so far. Really like having the numbers show for each burner.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
KitchenAid appliances are awesome!
on August 20, 2024
Posted by: Dubs52
[This review was collected as part of a promotion.] We remodeled our kitchen and replaced our 20 year old KitchenAid appliances with a new KitchenAid microwave/oven combo and a new KitchenAid cooktop. We love everything about the cooktop. Very classy and cooks great!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Non-operational
on September 6, 2024
Posted by: KitchenAid crap
[This review was collected as part of a promotion.] 1st time I had tried to use it and it will not operate. Looked at the trouble shooting guide and followed those steps and still not working. Tried to call for service help and was on hold for a 1/2 hour. When chose the option to be called back was given a timeframe of a week from my call. Tried to go on-line for help and same directions as in the booklet. Very frustrated
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 9, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 589209.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com