Customer reviews from geappliances.com
GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Average customer rating
4.4
(1,199 Reviews)
Rating breakdown 1,199 reviews
5 Stars
755
4 Stars
265
3 Stars
80
2 Stars
53
1 Star
46
86%of customers recommend this product.
(
729 out of
846)
Customer Reviews for GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Customer Rating
2
A disappointment
on August 29, 2023
Posted by: KKMik
from St. Louis
One of the main reasons we bought this fancy microwave was for the air fry feature. However, the manual setting on this model does not actually allow you to set a manual time or temperature (found that out when I finally called GE) and the auto air fry feature took as long as if I'd simply baked the items. The convection feature worked okay. The selection screen needs to be backlit to better see what you are choosing. The 15-second timing interval is a minor pain. And the dial selection and entering process is more complicated than it needs to be. A plain old microwave would have suited us just as well. So, it looks great, but was a disappointment.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 30, 2023
Hi there,
Thank you for taking the time to leave a review on your new GE Profile Series over the range microwave oven. We are truly sorry to hear that you are not overall satisfied with your appliance due to the performance and operation this appliance provides. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this microwave has to offer.
If you should have any questions or concerns regarding the operation of your microwave, please consult the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.186533993.1186223764.1693333541-1100713441.1674245189
Thank you for your review! -Devin@GEA
Thank you for taking the time to leave a review on your new GE Profile Series over the range microwave oven. We are truly sorry to hear that you are not overall satisfied with your appliance due to the performance and operation this appliance provides. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this microwave has to offer.
If you should have any questions or concerns regarding the operation of your microwave, please consult the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.186533993.1186223764.1693333541-1100713441.1674245189
Thank you for your review! -Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the multiple functions
on August 31, 2023
Posted by: AnnekeS
from Burnsville, MN
I love the fact that it has multiple functions. It is easy to use, and works really well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice look
on August 31, 2023
Posted by: Mick L
from Brooklyn,NY
We just bought this Microwave instead of our old one, it sounds like a great product over all.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
placement of the controls
on August 31, 2023
Posted by: Kat199
from Colorado
I don't like the layout of the controls. The controls are in different spots than most microwaves I have had.
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 31, 2023
Hi,
We appreciate your comments on the control pad. Seeing them in another place can take some getting used to, but we're confident you'll still enjoy the cooking performance of this unit. Thanks for leaving a review and have a great day.
-Sylvia@GEA
We appreciate your comments on the control pad. Seeing them in another place can take some getting used to, but we're confident you'll still enjoy the cooking performance of this unit. Thanks for leaving a review and have a great day.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic Service!
on August 31, 2023
Posted by: Mari Ann
I needed a replacement microwave and Keith’s Mystic immediately produced the product with the best features and best price and installed it promptly.
Written by a customer while visiting geappliances.com
Customer Rating
5
That is is a microwave and an oven
on August 31, 2023
Posted by: Likybily1
from Cincinnati Ohio
I just love that it is a convection oven. I use everyday. Don't have to use the big oven. This is my 3rd one. Gave my daughter my 2nd one when I remodeled and got a new one
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave
on September 3, 2023
Posted by: Star9
from New Jersey
Very nice microwave fix perfect in opening thanks very good
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Meh! Works fine but there are better options avai
on September 3, 2023
Posted by: Springerfan100
Works fine. But the “dial” selector is cumbersome. The cook selector button is too small and too easy to hit other options in error
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
5
Value
4
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 6, 2023
Hi,
Thanks so much for the honest feedback and we appreciate you choosing GE Appliances for your home. Your comments are extremely important and will be considered by our product design team. We sincerely hope that the use of your new microwave will only get better with time.
Best wishes! - Tierra@GEA
Thanks so much for the honest feedback and we appreciate you choosing GE Appliances for your home. Your comments are extremely important and will be considered by our product design team. We sincerely hope that the use of your new microwave will only get better with time.
Best wishes! - Tierra@GEA
Written by a customer while visiting geappliances.com