Customer reviews from geappliances.com
GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Average customer rating
4.4
(1,200 Reviews)
Rating breakdown 1,200 reviews
5 Stars
756
4 Stars
265
3 Stars
80
2 Stars
53
1 Star
46
86%of customers recommend this product.
(
730 out of
847)
Customer Reviews for GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Customer Rating
1
Not for non-techies
on May 13, 2023
Posted by: Bmurr13
This Microwave is great….if you love tech, pushing lots of buttons, and standing there to ensure your food cooks for the right time!!!
First off, you need to press the start button or dial twice to get it to start. Power level adjustment is not available for normal use. (Only on specific functions). Setting the time for cooking can only be done for increments of 15 seconds. (So forget cooking your kids favorite microwave treat at the 50 sec. the directions say to)
The LED light underneath is so bright the the reflection off my stainless stove was blinding. (Full power or night light are the only options). I could go on, but at this point my time is worth more. Don’t expect the air fryer to be great shakes either. Took longer to heat up than it did my oven and didn’t really brown anything. I could go on but my time is worth more.
I returned the product and bought a different brand that works like a microwave and not an overthought tech device.
First off, you need to press the start button or dial twice to get it to start. Power level adjustment is not available for normal use. (Only on specific functions). Setting the time for cooking can only be done for increments of 15 seconds. (So forget cooking your kids favorite microwave treat at the 50 sec. the directions say to)
The LED light underneath is so bright the the reflection off my stainless stove was blinding. (Full power or night light are the only options). I could go on, but at this point my time is worth more. Don’t expect the air fryer to be great shakes either. Took longer to heat up than it did my oven and didn’t really brown anything. I could go on but my time is worth more.
I returned the product and bought a different brand that works like a microwave and not an overthought tech device.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, May 15, 2023
Hi,
Thank you so much for taking the time to post this review. We're so sorry to hear that the microwave didn't work so well for you. Your feedback is very important to us and will be considered by our products design team. We appreciate you taking the time to share and we sincerely hope that we can gain your trust in the future.
Have a wonderful day. - Tierra@GEA
Thank you so much for taking the time to post this review. We're so sorry to hear that the microwave didn't work so well for you. Your feedback is very important to us and will be considered by our products design team. We appreciate you taking the time to share and we sincerely hope that we can gain your trust in the future.
Have a wonderful day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on May 15, 2023
Posted by: Zapper123
from California
Amazing technology, state of the art quality. We love it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features.
on May 15, 2023
Posted by: C__W
from Alabama
Attractive. Has plenty of features. Eliminates the need for other single-use appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
What a wonderful appliance!
on May 17, 2023
Posted by: 00BK
from Auburndale, Fl
I really liked my old GE Profile Microwave but it died and I replaced it with this appliance, which I LOVE!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice
on May 17, 2023
Posted by: Yaya1234
Very nice looking. Lots of options
Fan is somewhat loud
Fan is somewhat loud
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, May 18, 2023
Good morning,
Thank you for taking the time to leave a review on your GE over-the-range microwave oven. Your feedback is valued and very important to us!
With that being said, we're thrilled to hear that you love the sleek appearance of the microwave, as well as all the wonderful features and options that it offers. However, we're sorry to hear that the fan is a little noisier than you would prefer. Your feedback ensures that our Product Design Teams are kept in-the-loop when it comes to your overall satisfaction and experience.
Thank you for your review!
-Devin@GEA
Thank you for taking the time to leave a review on your GE over-the-range microwave oven. Your feedback is valued and very important to us!
With that being said, we're thrilled to hear that you love the sleek appearance of the microwave, as well as all the wonderful features and options that it offers. However, we're sorry to hear that the fan is a little noisier than you would prefer. Your feedback ensures that our Product Design Teams are kept in-the-loop when it comes to your overall satisfaction and experience.
Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great microwave/lousy instructions
on May 19, 2023
Posted by: jas723
from lancaster ny
I would be posting five stars completely, because this is a absolutely outstanding microwave, both by features and function. However,, it is so disconcerting to try to use it wit 2 pages of directions that came with it that it is not getting used as it should. There are more features I cannot access --because I have no owners manual, and when I went to the site to order one when I registered my microwave? GE now says they do not make one because they're saving paper. I would pay for an owners manual, so I could use this 100% !!! I purposely bought a convection microwave, with air fryer ability in order to use it for that reason and I have yet to be able to do it. Why should I have multiple appliances when this one is supposed to be able to do all? However, I'm using it just as all other microwaves I've had. As a plain microwave it's wonderful.... on the other hand I could have spent a lot less money if I just wanted that. I am just disappointed in the manufacturer for not supplying an owners manual, and the one online is extremely hard to read. pulling up directions on the computer in one room and running to see if I can get that function working in the kitchen is rather useless/so my review is Great microwave / rotten instructions.
Features
5
Performance
3
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Profile Microwave
on May 19, 2023
Posted by: Zeva2277
from Phoenix AZ
I like the microwave. The door opens easier than my older GEProfile microwave, but thought have to push the screen harder for the options, ex, cook button power button
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good value OTR microwave.
on May 20, 2023
Posted by: ebh2
from Ball Ground, GA
Self-installed the microwave, installation went smoothly. I have operated it in microwave, convection and air fryer modes and am pleased with the performance in them all. In particular, the air fryer mode made my frozen vegetable spring rolls crispier than I ever managed in my toaster oven - and without having to turn them over 1/2-way through. I liked it well enough that I ordered the GE Profile range to go with it.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com