Customer reviews from geappliances.com
GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Average customer rating
4.4
(1,200 Reviews)
Rating breakdown 1,200 reviews
5 Stars
756
4 Stars
265
3 Stars
80
2 Stars
53
1 Star
46
86%of customers recommend this product.
(
730 out of
847)
Customer Reviews for GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Customer Rating
4
Love it — for the third time!
on April 11, 2023
Posted by: Gelockt81
from Bucks County, PA
I’m now on my third generation of this convection/microwave. To be fair, my choices of appliances is limited by my needs — microwave oven, convection oven and exhaust fan. However, even though I’m on my third one in 8 years, I continue to use it and love it every day. The first died after 2 years. The second lasted for 6. It gets a lot of use as does the range it sits above. We’ve had this one for a couple of months and, now that I’ve adjusted to the small changes that have been made, I’m as happy with it as I was with the other 2.
As an exhaust fan, it works great. It is a bit loud, though. The three speeds are good to have, although I barely use the two higher speeds. They’re louder and I don’t need them.
As a microwave, it’s fine. It’s a microwave. I do like and frequently use the reheat and defrost settings.
I love the convection function. Use it all the time. Helps to avoid heating up my large range oven. Does a great job. Especially love that it has a two-rack capacity, although the latest model only provides one rack. The second rack has been replaced by an air fry rack. If you have an older model like I did, keep your old racks!!!
As for the air fry setting, I’ve used it twice without much success. The manual mentions doing things like fried chicken which I don’t eat. Haven’t had much luck with air frying veg, but I’ll keep trying
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great size
on April 11, 2023
Posted by: Shjoh
from New Hampshire
Great size and look. Not as powerful as my old GE so it is taking some getting used to as far as cooking times. I really wish there were more instructions and some recipe guidelines included, you really have to figure out how to run it on your own.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on April 11, 2023
Posted by: PinkyG
from Mesa, AZ
Had one before, worked very good! Pretty, good looking
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Oven
on April 11, 2023
Posted by: Smokie 111
from idaho
So far the oven has meet our expectations.. The only negative is the lack storage of racks not being used.. They tend to clutter up the cabinet top when cooking.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Weird Microwave
on April 12, 2023
Posted by: Nik4569
from Albuquerque
The microwave is good except for one thing. You have to press the start button twice to activate the cook cycle. That makes no sense to me. I thought maybe it was to change the power level, but you still have to press the start button twice if you change the power setting.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 12, 2023
Hi there,
Thank you for taking the time to share your perspective regarding your new GE microwave.
We strive to create our appliances using quality materials and always want to provide a convenient experience for you.
We’re confident that you’ll be able to enjoy your new microwave for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards. -Charlie@GEA
Thank you for taking the time to share your perspective regarding your new GE microwave.
We strive to create our appliances using quality materials and always want to provide a convenient experience for you.
We’re confident that you’ll be able to enjoy your new microwave for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Everyday Use Microwave
on April 12, 2023
Posted by: Valent
from Chicago, IL
1. The indicators LED lights on front panel are too bright to have this device in the area where you use small TV.
2. Over the stove light makes 2 flashes on 1st click ON button. It looks slightly scary/weird.
2. Over the stove light makes 2 flashes on 1st click ON button. It looks slightly scary/weird.
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave and convection oven
on April 13, 2023
Posted by: Texana83
from Sacramento, CA
Very easy to learn to use. We had not owned a combo microwave/convection oven and this product made it easy to learn how to operate. We have air fried and used the convection features and have to say they are great!! Very satisfied as this replaced a 25 year old GE Profile that was 25 years old and still operating.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Microwave/Air Fryer
on April 14, 2023
Posted by: RrrrRrrEee
from Colorado
Air Fryer did not work. Replaced unit and Air Fryer in second unit did not work.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances, April 14, 2023
Hello - Thank you so much for taking time to get in touch and share your review. We're sorry to hear about the air fryer not working out on both the models you received. That is something we'd definitely not expect to happen.
If you are not able to get another replacement, then we'd recommend getting one of our approved technicians out to check this if possible. We're confident that they would be able to get this repaired. You can use this link here: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you again. We hope you have a great week. - Jonathon@GEA
If you are not able to get another replacement, then we'd recommend getting one of our approved technicians out to check this if possible. We're confident that they would be able to get this repaired. You can use this link here: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you again. We hope you have a great week. - Jonathon@GEA
Written by a customer while visiting geappliances.com