Customer reviews from geappliances.com
GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Average customer rating
4.4
(1,200 Reviews)
Rating breakdown 1,200 reviews
5 Stars
756
4 Stars
265
3 Stars
80
2 Stars
53
1 Star
46
86%of customers recommend this product.
(
730 out of
847)
Customer Reviews for GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Customer Rating
5
Great microwave
on March 26, 2023
Posted by: Ryeherb
from Pueblo
I really like this microwave. It is also a convection oven with air fryer. It performs as stated.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, April 5, 2023
Greetings! Thank you for taking the time to provide us with your feedback. We are ecstatic to hear that you are loving your new microwave and its Air Fry feature. This is such a beautiful model with many other great cooking features that we're sure you'll enjoy. We are honored to have you as a part of our GE Appliances family, and we hope you enjoy your new microwave for many years to come. Happy cooking! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Features
on March 27, 2023
Posted by: eduardor
Product is attractive and lots of cooking options. A couple of quibbles though. Since there are no numbers on keypad the microwave will use increments of 15 seconds which is too broad. Also, the light that illuminates the clock is brighter than our sun. Obviously joking but maybe GE can dim it some.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use. Quiet and very functional.
on March 28, 2023
Posted by: Trucker Joe
No experience with difficulty, so I hope I don’t have to deal with this group.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Air Fryer doesn't really work
on March 29, 2023
Posted by: Mrvegg
from Idaho
Hard to get a pizza crispy in this thing. Heat won't go above 425. Not real impressed.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
5
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 30, 2023
Hello,
We’re sorry to hear that you’ve been less than impressed with your new microwave and its air fry feature. We know it’s frustrating when any appliance doesn’t meet your expectations, but it can be even worse when it’s something that sees a lot of use like a microwave, and this is not something we want or expect from our products. While it is normal for the air fry feature to only go to 425, we do suggest taking a look at page 21 of your owner’s manual for more information on the air fry feature and recommendations on cooking with it. Your manual can be found here:
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.32131902.1887229284.1680096705-1564711717.1676047575
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re sorry to hear that you’ve been less than impressed with your new microwave and its air fry feature. We know it’s frustrating when any appliance doesn’t meet your expectations, but it can be even worse when it’s something that sees a lot of use like a microwave, and this is not something we want or expect from our products. While it is normal for the air fry feature to only go to 425, we do suggest taking a look at page 21 of your owner’s manual for more information on the air fry feature and recommendations on cooking with it. Your manual can be found here:
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.32131902.1887229284.1680096705-1564711717.1676047575
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice microwave
on March 30, 2023
Posted by: KarenNow
from Buffalo
Recent installation but I have always had good luck in the past with GE appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not User Friendly
on March 30, 2023
Posted by: Lotus Blossom
from FL
Physically attractive and apparently versatile, but no instruction booklet is included and figuring out basic settings as mundane as setting the timer has proven difficult. And, no it has nothing to do with my age - everyone in the household is having the same problems.
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 30, 2023
Hey there,
We're sorry to hear that you and your family are having a hard time with your new microwave. This can be such a hassle. We want to help.
Please refer to the owner's manual below. It has information such as features, controls, time and auto features, plus more.
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.224028827.1245649046.1679924345-132335501.1644413847&_gac=1.250931506.1679422040.EAIaIQobChMIm_Hgy87t_QIVVxPUAR3BVw_TEAAYASAAEgJeu_D_BwE
We hope this helps. Thank you for reaching out. Have a great day. - Tierra@GEA
We're sorry to hear that you and your family are having a hard time with your new microwave. This can be such a hassle. We want to help.
Please refer to the owner's manual below. It has information such as features, controls, time and auto features, plus more.
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.224028827.1245649046.1679924345-132335501.1644413847&_gac=1.250931506.1679422040.EAIaIQobChMIm_Hgy87t_QIVVxPUAR3BVw_TEAAYASAAEgJeu_D_BwE
We hope this helps. Thank you for reaching out. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Looking forward to using confection
on March 31, 2023
Posted by: Greg3333333
from Williamsburg,va
Currently enjoying product and new features. Overall quality and installation excellent.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the new Microwave
on March 31, 2023
Posted by: Steve7316
from Bradenton Fl
Love the features even though turning the knob to set the timer took just a little bet to get use too. But no issue now. I love the led light on the unit. We are still learning some of the other ways to cook in it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com