Customer reviews from geappliances.com
GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Stainless Steel
Average customer rating
4.3
(1,327 Reviews)
Rating breakdown 1,327 reviews
5 Stars
831
4 Stars
284
3 Stars
96
2 Stars
63
1 Star
53
85%of customers recommend this product.
(
790 out of
924)
Customer Reviews for GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Stainless Steel
Customer Rating
3
Lacks light for keypad option
on February 6, 2023
Posted by: Doc914
from Venice, FL
Poor engineering resulted in no lighted keypad. It is hard to believe this error is realized on this high end and high priced microwave. Room lights have to be turned on in low light environments. A lot keypad should have been an option through settings.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, February 8, 2023
Greetings! Thank you for taking the time to provide us with feedback. We are so sorry that you are dissatisfied with the design of this microwave model. This model microwave does not offer a backlit keypad, but we will be sure to send this feedback to our product design team. We appreciate you choosing GE Appliances for your home, and we apologize about the disappointment. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave
on February 6, 2023
Posted by: Happy owner of microwave
from Naples, FL
Great microwave - has many helpful options - very easy to use
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on February 8, 2023
Posted by: Maeve B
from South Amherst Ohio
Easy to use. I wish recipes were included for air fryer though.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Profile Microwave/Convection Over Range Oven
on February 8, 2023
Posted by: Mom Mom E
from Suburban Philadelphia
I bought this great product as a replacement for the same type of GE Profile product which was 16 years old. When it was replaced, it was still working and had a lot of use. Some of the words printed on the front were fading as was the digital readout, but it still was cooking. I bought a new GE Slide In Gas Range since the 16 year old one was having issues. It looked much better to replace both products at the same time. Hopefully, the new ones will last as long as the older ones.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Window fogs up
on February 9, 2023
Posted by: ClydePH
from Palm Harbor FL
The window fogs up when using the stove. We did contact Famous Tate (seller) and they did replace it for us, the new one is slightly better, but still fogs up every time we cook something on the stove. We do use the fan on high, we assured the fan and ventilation are working properly too.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
4
Response from geappliances.comBy MichaelBatGEA, GEAppliances, February 10, 2023
Hello,
We know that having glass fog up unexpectedly can be frustrating, especially when it’s happening to your new microwave. Steam created from cooking foods on your stove’s surface burners can collect on the door. While running the fan can help prevent moisture buildup, it can still occur. We recommend wiping the moisture off with a paper towel or soft cloth. We thank you for taking the time to leave us your feedback and apologize for any frustration that this situation has caused. Please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We know that having glass fog up unexpectedly can be frustrating, especially when it’s happening to your new microwave. Steam created from cooking foods on your stove’s surface burners can collect on the door. While running the fan can help prevent moisture buildup, it can still occur. We recommend wiping the moisture off with a paper towel or soft cloth. We thank you for taking the time to leave us your feedback and apologize for any frustration that this situation has caused. Please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave
on February 10, 2023
Posted by: Careful Shopper 2
from Chicago
Just what I wanted, all the features in one place and had chef connect to communicate with my GE Profile range. Installation was done professionally. Would recommend this. May add comments once used for awhile. Thanks.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use and read
on February 12, 2023
Posted by: Dejean
from Chicago Il
I had a GE Profile previously for 15years. Decided to stick to a good thing. I also have a GE gas range.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Just ok
on February 15, 2023
Posted by: Sandy1216
It came with no instructions. Can't figure out how to use the air fryer. Tried to Google it with no success. So just used for microwave.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, February 15, 2023
Hi,
Thank you so much for connecting with us and sorry that your microwave didn't come with instructions.
Here is the link to the Owner's Manual:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-2_LoRes.pdf&_ga=2.28341372.1373205651.1676299809-132335501.1644413847
You can find information for the Air Fry feature on page 21.
It means alot that you're a part of the GE family. May you enjoy your microwave for many years to come.
Have a good day. - Tierra@GEA
Thank you so much for connecting with us and sorry that your microwave didn't come with instructions.
Here is the link to the Owner's Manual:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-2_LoRes.pdf&_ga=2.28341372.1373205651.1676299809-132335501.1644413847
You can find information for the Air Fry feature on page 21.
It means alot that you're a part of the GE family. May you enjoy your microwave for many years to come.
Have a good day. - Tierra@GEA
Written by a customer while visiting geappliances.com