Customer reviews from geappliances.com
GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Average customer rating
4.4
(1,201 Reviews)
Rating breakdown 1,201 reviews
5 Stars
757
4 Stars
265
3 Stars
80
2 Stars
53
1 Star
46
86%of customers recommend this product.
(
731 out of
848)
Customer Reviews for GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Customer Rating
5
GE Profile Microwave/Convection Over Range Oven
on February 8, 2023
Posted by: Mom Mom E
from Suburban Philadelphia
I bought this great product as a replacement for the same type of GE Profile product which was 16 years old. When it was replaced, it was still working and had a lot of use. Some of the words printed on the front were fading as was the digital readout, but it still was cooking. I bought a new GE Slide In Gas Range since the 16 year old one was having issues. It looked much better to replace both products at the same time. Hopefully, the new ones will last as long as the older ones.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Window fogs up
on February 9, 2023
Posted by: ClydePH
from Palm Harbor FL
The window fogs up when using the stove. We did contact Famous Tate (seller) and they did replace it for us, the new one is slightly better, but still fogs up every time we cook something on the stove. We do use the fan on high, we assured the fan and ventilation are working properly too.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
4
Response from geappliances.comBy MichaelBatGEA, GEAppliances, February 10, 2023
Hello,
We know that having glass fog up unexpectedly can be frustrating, especially when it’s happening to your new microwave. Steam created from cooking foods on your stove’s surface burners can collect on the door. While running the fan can help prevent moisture buildup, it can still occur. We recommend wiping the moisture off with a paper towel or soft cloth. We thank you for taking the time to leave us your feedback and apologize for any frustration that this situation has caused. Please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We know that having glass fog up unexpectedly can be frustrating, especially when it’s happening to your new microwave. Steam created from cooking foods on your stove’s surface burners can collect on the door. While running the fan can help prevent moisture buildup, it can still occur. We recommend wiping the moisture off with a paper towel or soft cloth. We thank you for taking the time to leave us your feedback and apologize for any frustration that this situation has caused. Please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave
on February 10, 2023
Posted by: Careful Shopper 2
from Chicago
Just what I wanted, all the features in one place and had chef connect to communicate with my GE Profile range. Installation was done professionally. Would recommend this. May add comments once used for awhile. Thanks.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use and read
on February 12, 2023
Posted by: Dejean
from Chicago Il
I had a GE Profile previously for 15years. Decided to stick to a good thing. I also have a GE gas range.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Just ok
on February 15, 2023
Posted by: Sandy1216
It came with no instructions. Can't figure out how to use the air fryer. Tried to Google it with no success. So just used for microwave.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, February 15, 2023
Hi,
Thank you so much for connecting with us and sorry that your microwave didn't come with instructions.
Here is the link to the Owner's Manual:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-2_LoRes.pdf&_ga=2.28341372.1373205651.1676299809-132335501.1644413847
You can find information for the Air Fry feature on page 21.
It means alot that you're a part of the GE family. May you enjoy your microwave for many years to come.
Have a good day. - Tierra@GEA
Thank you so much for connecting with us and sorry that your microwave didn't come with instructions.
Here is the link to the Owner's Manual:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-2_LoRes.pdf&_ga=2.28341372.1373205651.1676299809-132335501.1644413847
You can find information for the Air Fry feature on page 21.
It means alot that you're a part of the GE family. May you enjoy your microwave for many years to come.
Have a good day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Air fryer doesn’t work…..no ability to set temp
on February 16, 2023
Posted by: DAtkins
from Charleston OL
The air fryer is poorly designed. There is no way to set the temp and it doesn’t cook the food, even using the auto settings. It just doesn’t work at all.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, February 20, 2023
Hello! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your microwave is experiencing issues. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Sensor Cooking - Easy to use
on February 16, 2023
Posted by: JL in Geneva
from Geneva, IL
I like the beverage cooking and Air Fryer features. Quiet while cooking with bright LED over the range light.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Profile Microwave
on February 18, 2023
Posted by: Teo L
from Florida
I love that this microwave has air fry and convection features. This microwave syncs with my profile range so that when the range is on, the microwave automatically turns on the light and fan. Very cool option. It does not have a numerical keypad so you have to use the dial for setting the cooking time. It's just something you have to get used to.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com