Customer reviews from geappliances.com
GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Average customer rating
4.4
(1,201 Reviews)
Rating breakdown 1,201 reviews
5 Stars
757
4 Stars
265
3 Stars
80
2 Stars
53
1 Star
46
86%of customers recommend this product.
(
731 out of
848)
Customer Reviews for GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Customer Rating
4
Pretty nice!
on January 12, 2023
Posted by: Reblar
from Mechanicsville va
The microwave works well as expected. However I do have a few negative comments. The exhaust fan on it does not seem to be very strong. On my previous GE microwave, you could definitely see the steam suck up into the exhaust filter when you turned it on. On this microwave, the steam continues to go up and just appears to float around; it’s hard to see that it’s really working. The fan is noisy.
The other thing I’m not crazy about is the dial for selecting numbers of seconds and minutes.
I really like the old numbered keypads. I am glad that it still has a 30 second option button which we pushed twice to get our one minute express option.
The interior is all stainless and easy to clean.
The convection oven heats quickly. I only used airfry once, and it worked OK. Sensor cooking works well.
The other thing I’m not crazy about is the dial for selecting numbers of seconds and minutes.
I really like the old numbered keypads. I am glad that it still has a 30 second option button which we pushed twice to get our one minute express option.
The interior is all stainless and easy to clean.
The convection oven heats quickly. I only used airfry once, and it worked OK. Sensor cooking works well.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not in love with it!
on January 15, 2023
Posted by: GrammyyJen
from Virginia
I was excited to get a new microwave with a convection & air fryer option. Not a fan of the dial. What should take seconds to get it started takes minutes. You have to set Power level every time otherwise it stays at 1. Air fryer temp not adjustable and I’m not convinced it is set at 425. Takes way too long to air fry.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
4
Value
2
Response from geappliances.comBy GE Appliances, January 16, 2023
Hello - Thank you for taking a moment to leave your review. We truly appreciate it. This definitely helps us know what we are doing right and wrong.
We're sorry to hear that his model hasn't exceeded your expectations. We are going to take your feedback and send it over to our product team for review. This is extremely crucial to our design process. Thank you again.
Stay safe out there.
Jonathon@GEA
We're sorry to hear that his model hasn't exceeded your expectations. We are going to take your feedback and send it over to our product team for review. This is extremely crucial to our design process. Thank you again.
Stay safe out there.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
GREAT FEATURES
on January 16, 2023
Posted by: carl1121
from Orlando FL
I like all the features like Air Fry, convection bake and roast. those features are impressive along with just microwaving. Still learning all the features and plan to play with my new toy verses lugging my giant air fryer around my counter and to see if it cooks better than my regular oven. So far it takes a bit longer to cook items versus my portable air fryer. Also it seems to take longer to preheat that maybe because its a 950 watt machine I think. However you can bake/roast without preheating if your item doesn't require it. I like it just because its me and my wife and our meals are small portions most of the time. Plus I got a good deal from my appliance store (scratch and dent). Can't wait to test out all the functions, so far my wife only uses the Add 30 sec button cause its a learning curve with so many options to chose from.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the features
on January 19, 2023
Posted by: Kmcap56
from Bergen Ny
I love the features of this microwave. I don’t like the way to turn it on. No clock button
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great for air frying
on January 21, 2023
Posted by: MeganCS
from Cypress texas
So far we love the air fry option makes is so much easier then taking out the air fryer and having to make space in the countertop
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Lacks light for keypad option
on February 6, 2023
Posted by: Doc914
from Venice, FL
Poor engineering resulted in no lighted keypad. It is hard to believe this error is realized on this high end and high priced microwave. Room lights have to be turned on in low light environments. A lot keypad should have been an option through settings.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, February 8, 2023
Greetings! Thank you for taking the time to provide us with feedback. We are so sorry that you are dissatisfied with the design of this microwave model. This model microwave does not offer a backlit keypad, but we will be sure to send this feedback to our product design team. We appreciate you choosing GE Appliances for your home, and we apologize about the disappointment. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave
on February 6, 2023
Posted by: Happy owner of microwave
from Naples, FL
Great microwave - has many helpful options - very easy to use
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on February 8, 2023
Posted by: Maeve B
from South Amherst Ohio
Easy to use. I wish recipes were included for air fryer though.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com