Customer reviews from geappliances.com
GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Average customer rating
4.4
(1,201 Reviews)
Rating breakdown 1,201 reviews
5 Stars
757
4 Stars
265
3 Stars
80
2 Stars
53
1 Star
46
86%of customers recommend this product.
(
731 out of
848)
Customer Reviews for GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Customer Rating
5
Fits Great in Old Microwave Space
on December 20, 2022
Posted by: Ranger354
from Beaumont, TX
We just had it installed but so far we are happy with our purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Quality microwave
on December 20, 2022
Posted by: CJN4
from Fort Worth
Love my GE Profile microwave !!! Excellent customer service! Had to have exact dimensions to fit in between cabinets. Fits perfect!!! Thanks!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Where are the numbers
on December 21, 2022
Posted by: Jkingdon
from Illinois
Only thing we’re not loving about this microwave is that you can’t program it by selecting numbers for how long you need it cooked. It only offers a dial that goes in 15 second increments.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Somewhat disappointing
on December 22, 2022
Posted by: Indyjim2022
from Draper, UT
Disappointed that controls are not lit. This should have been noted in the description of the microwave. Also the stainless steel facade is coming off.
The air fryer feature is an added plus however it would be beneficial to have additional options for controlling the air fryer feature. Also better instructions in the manual for the air fryer.
The air fryer feature is an added plus however it would be beneficial to have additional options for controlling the air fryer feature. Also better instructions in the manual for the air fryer.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Lauren@GEA, GE Appliances, December 24, 2022
Hey there - thanks for sharing your feedback on this beautiful GE Profile Microwave Oven. It’s great to see that you’re enjoying the appearance of your new model but we’re sorry to learn that you’re disappointed with some of the features of your microwave.
We will be sure to share your insight about the lighted controls and Air Fry options with our engineering and design teams, as they truly value your feedback in future design considerations. Thanks again for being a part of the GE Family and feel free to reach out anytime if there is anything else we can assist with. Happy cooking! Lauren@GEA
We will be sure to share your insight about the lighted controls and Air Fry options with our engineering and design teams, as they truly value your feedback in future design considerations. Thanks again for being a part of the GE Family and feel free to reach out anytime if there is anything else we can assist with. Happy cooking! Lauren@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on December 28, 2022
Posted by: Zonia01
from Massachusetts
So Versatile, very easy to operate, love the functions
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Only fair Performance
on January 3, 2023
Posted by: bill16801
from State College, PA
Not as powerful as our 20+ year old GE Profile it replaces. Cooking times for both the Air Fryer and Convection Baking were not accurate; for example, frozen patties called for convection baking time of 20 min @ 450 but the food was NOT cooked and had to be put in for another 15 min before fully cooked.... Had the same problem with the Air Fryer with chicken tenders. GE as also gone cheap by not providing a decent operating manual; had to download a woefully inadequate manual from the web site. Frankly, I expected more from GE! Furthermore, it's too costly and somewhat clunky to operate! You can't select a cooking power for a time seeing of less than 30 seconds, which can cause some foods to overcook when all you need is a little more heating time.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Kacie@GEA, GE_Appliances, January 4, 2023
Hello there,
We're sorry to learn you're not completely satisfied with your new microwave. We understand how disappointing it must be to have a new product that doesn't meet your expectations.
While we strive to provide quality products, we understand there is always a chance to improve. We will share your valuable feedback with our team for future updates. Thank you for bringing this to our attention. We wish you all the best moving forward. Please come back to us with additional questions.
Kacie@GEA
We're sorry to learn you're not completely satisfied with your new microwave. We understand how disappointing it must be to have a new product that doesn't meet your expectations.
While we strive to provide quality products, we understand there is always a chance to improve. We will share your valuable feedback with our team for future updates. Thank you for bringing this to our attention. We wish you all the best moving forward. Please come back to us with additional questions.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not happy with this product
on January 4, 2023
Posted by: unfulfilled
from Hamilton NJ
Bought this July 2022 and it has giving me error msg since day one. The only function that works is the 30 second button.
If I want to use Beveridge function it goes through cycle when its finished I get sensor error. And you need to go through several steps to start
If I want to use Beveridge function it goes through cycle when its finished I get sensor error. And you need to go through several steps to start
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, January 5, 2023
Hi,
We're sorry to hear your microwave is giving you an error message so often and that the only function you can get to work is the 30 second button. This is certainly not the experience we want for you, and we understand how important it is to get this fixed so you can enjoy all the functions on this unit. Please take advantage of your one-year warranty with us by calling our GE Consumer Service at 1-800-432-2737. One of our great servicemen would be happy to get your unit performing as it should. Please come back to us should you have any additional questions.
Kacie@GEA
We're sorry to hear your microwave is giving you an error message so often and that the only function you can get to work is the 30 second button. This is certainly not the experience we want for you, and we understand how important it is to get this fixed so you can enjoy all the functions on this unit. Please take advantage of your one-year warranty with us by calling our GE Consumer Service at 1-800-432-2737. One of our great servicemen would be happy to get your unit performing as it should. Please come back to us should you have any additional questions.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Microwave
on January 8, 2023
Posted by: DJZF
from Arizona
So far the only thing I don't like is the fact you have to turn a dial to choose the amount of time and the it has to be in increments of 15 seconds. So you can't choose numbers like 26, 47 etc. I doubt I'll be using it in place of my countertop air fryer. The air fry option in the microwave takes longer.
I do like the fact that it is quieter than my previous one.
I do like the fact that it is quieter than my previous one.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com