Customer reviews from geappliances.com
GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Average customer rating
4.4
(1,201 Reviews)
Rating breakdown 1,201 reviews
5 Stars
757
4 Stars
265
3 Stars
80
2 Stars
53
1 Star
46
86%of customers recommend this product.
(
731 out of
848)
Customer Reviews for GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Customer Rating
5
Beautiful appliance. Easy operation
on November 7, 2022
Posted by: Twiggin
Very nice appliance. Installed in our motorhome. Will be very handy indeed.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
The Features!
on November 11, 2022
Posted by: JackieBobFrechette
from Elysian MN
Very easy to use! I love the stainless steel inside and the air fryer in a microwave wow just wow!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Already disappointed.
on November 15, 2022
Posted by: Disappointed Grammy
Beautiful product, just installed yesterday. I can't speak to HOW it works beyond the microwave feature. A single page ABOUT the features of the microwave/convection oven. A single page ABOUT available cooking options: Microwave, convection baking, convection roasting and Air Fry AND combination fast cooking.
All these wonder features (which is why I bought it) but not a hint as to how to actually use them. Hopefully as a newbie to all of the features (except microwave) I can figure it all out to give a review that actually matters.
All these wonder features (which is why I bought it) but not a hint as to how to actually use them. Hopefully as a newbie to all of the features (except microwave) I can figure it all out to give a review that actually matters.
Response from geappliances.comBy Pablo@GEA, GE Appliances, November 16, 2022
Hello - while we're happy to see that you rated this unit perfect on appearance, we're also very sorry to know that your experience with the microwave hasn't been the best. We know this can be inconvenient, and we completely understand any frustration this may have caused.
We recommend referring to pages 11-24 of your owner's manual for more details about the different functions available with this unit. You can also find cooking guides and suggested times for many food items in these pages.
You can find a copy of the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-1.pdf
Please know you can also reach out to us on social media if we can assist you further.
Take care.
Pablo@GEA
We recommend referring to pages 11-24 of your owner's manual for more details about the different functions available with this unit. You can also find cooking guides and suggested times for many food items in these pages.
You can find a copy of the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-1.pdf
Please know you can also reach out to us on social media if we can assist you further.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice microwave but no owner's manual available onl
on November 17, 2022
Posted by: PaulB143
from Arizona
Love how it looks and how it appears to perform just have it for 24 hours so far. Wanted to look at the owner's manual and none came with the unit and when I went online it is unavailable so I'm kind of operating in the dark
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great!
on November 17, 2022
Posted by: Marsha F
from KY
Haven’t used it yet but excited to. Many features!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
All in one
on November 21, 2022
Posted by: jcee2002
from Zionsville, Indiana
Great microwave; able to bake, heat, air fry and so many other things.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features for the price
on November 22, 2022
Posted by: JoJo123xxxxxxx
from Los Angeles, CA
Thought the price was good for the quality and functions that came with it. It looks great. I haven't started using it yet though but I am excited to start.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice looking, good micro, bad instructions
on November 28, 2022
Posted by: MariaNZ
from Apache Junction, AZ
It looks nice, not overly loud, microwave works great. Convection and air fry performance is where I'm lost as the instructions included are extremely vague, links to I structures online are broken or missing. Still working on figuring it out, so I'm not about to give up on it, especially since I already got rid of my countertop air fryer. Oh and it shows fingerprints after using if that bothers you. I don't care as I'm ok with cleaning it.
I would recommend this to a friend!
Features
5
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Kacie@GEA, GE_Appliances, November 29, 2022
Hey there,
We're so glad to hear you're enjoying the features of your new microwave! We are saddened, however, to hear you're having trouble with the convection and air fry features. These are great features, and we know you're going to love them. We checked and it seems the instructions are working at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-2_LoRes.pdf&_ga=2.139309940.619470035.1669654388-2137639162.1669040993. Please refer to page 21 of the use and care manual for instructions for the air fry feature. We hope this helps! Please let us know if you have additional questions. We're happy to help you in any way. Kind regards.
Kacie@GEA
We're so glad to hear you're enjoying the features of your new microwave! We are saddened, however, to hear you're having trouble with the convection and air fry features. These are great features, and we know you're going to love them. We checked and it seems the instructions are working at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-2_LoRes.pdf&_ga=2.139309940.619470035.1669654388-2137639162.1669040993. Please refer to page 21 of the use and care manual for instructions for the air fry feature. We hope this helps! Please let us know if you have additional questions. We're happy to help you in any way. Kind regards.
Kacie@GEA
Written by a customer while visiting geappliances.com