Customer reviews from geappliances.com
GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Average customer rating
4.4
(1,201 Reviews)
Rating breakdown 1,201 reviews
5 Stars
757
4 Stars
265
3 Stars
80
2 Stars
53
1 Star
46
86%of customers recommend this product.
(
731 out of
848)
Customer Reviews for GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Customer Rating
2
New microwave is not worth the cost!
on September 20, 2022
Posted by: ljhahn
from Easton PA
I had to download the instruction manual and print out 36 pages, for the price of this microwave I think it should have a least come with a manual! It took longer to air fry French fries in it than to bake them in conventional oven! The sales man said GEhad over 2000 recipes on this microwave, where are they?
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Kianna@GEA, GEA, October 3, 2022
We're happy to hear that you like your microwave's appearance. We understand that you have some concerns about the manual, air fry feature, and available recipes. Your feedback is very much appreciated and will be used to make improvements.
To view some of the recipes that we have available, check out this link: https://genet.geappliances.com/Recipes/Dispatcher?REQUEST=GEARHome
We hope this information helps, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
To view some of the recipes that we have available, check out this link: https://genet.geappliances.com/Recipes/Dispatcher?REQUEST=GEARHome
We hope this information helps, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Has everything I wanted!
on September 20, 2022
Posted by: MammaJez
from Mount Dora, FL
I’m so excited that this is a microwave, convection oven, and a air fryer all in one for a reasonable price! Now I don’t have to turn my oven on just to bake something. I had another microwave that had a convection oven and I missed it terribly! I love the way it bakes and look forward to air frying too!
No, I would not recommend this to a friend.
Features
5
Quality
5
Value
5
Response from geappliances.comBy Kianna@GEA, GEA, September 30, 2022
We're happy to hear that you are enjoying your microwave and all of its great features!
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave
on September 20, 2022
Posted by: CaseyinBend
from Bend, OR
So far so good. Works as described and fits the space we had.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the air fry and convection features
on September 20, 2022
Posted by: KatieSrella
from Dameron Md
Easy to use and it’s a 3 in 1 perfect! Air fryer convection oven and microwave! Links to my Range also with chef connect light and fan runs when I turn on a burner
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Multipurpose Microwave
on September 21, 2022
Posted by: drlee
from Woodbury, Mn
This is a great unit to do all that we want....quick heat, convection cooking, and more. Works well, pairs with the stove, so light automatically turns on in microwave when using stovetop. Quiet cooking, too.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice enough, Controls Overly Complicated
on September 21, 2022
Posted by: LininLauraville
from Baltimore, MD
I bought this model because of the air-fry capability. I was disappointed; I didn’t see any way to adjust the temperature setting and the air-fry took five or six times longer than my countertop air fryer and the food really never felt hot!
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Kianna@GEA, GEA, September 29, 2022
Thanks for reviewing your microwave. It's great to know that you like the appearance and quality, but sorry that you are disappointed in the air fry feature. Your satisfaction is important to us, and we will use your feedback to improve.
A heating element is used to raise the temperature of the air inside the oven. Any oven temperature from 225°F to 425°F may be set. Learn more about the functioning on page 21 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-1.pdf
We hope this helps, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
A heating element is used to raise the temperature of the air inside the oven. Any oven temperature from 225°F to 425°F may be set. Learn more about the functioning on page 21 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-1.pdf
We hope this helps, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Versatility
on September 22, 2022
Posted by: XavierBWL
from Michigan
I love how versatile this microwave is. Having an extra convection oven during events like Thanksgiving dinner make this microwave perfect. It's spacious and feature-rich, though I would have liked to see Wifi. With Wifi it would have easily been 5 stars. It DOES have bluetooth and syncs with my stove though and I'm very appreciative of that!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not as adjustable as you'd think
on September 22, 2022
Posted by: JaneAverage
Generally, the microwave works fine. But there are some major caveats that bring down its average rating. The first is that you can't set the timers by 1 second intervals. Default is 15 second intervals, but if the timer is already counting down then you can alter it by 5 second intervals. HOWEVER, there is NO place in the user's manual that discusses either of these limitations. Next - the air fryer. It's great to have the option, but nowhere in the manual does it say that this model has a fixed temperature of 425 degrees for air frying. I had to call customer service to figure this out. The "manual" option for air frying only lets you set a timer and nothing else. So, if you want to air fry at any other temperature, you'll need another air fryer. The last thing is related to construction/product quality. The timer knob feels so flimsy. I expect it break within a year or two. Overall, disappointed with the lack of information in the user's guide. It's basically a few pages that say, "Look! You have buttons!"
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, September 23, 2022
Hi - Thank you for taking the time to share your perspective on your new GE Appliances microwave as your feedback is vitally important to us. We continually strive to improve the products and services we offer and honest feedback like this helps us do just that. We are sorry you feel the manual is lacking and that you have concerns regarding the quality of the controls and want to be sure you know we're here for you should you have any difficulties with the unit. Thank you again. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com