Customer reviews from geappliances.com
GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Average customer rating
4.4
(1,195 Reviews)
Rating breakdown 1,195 reviews
5 Stars
754
4 Stars
263
3 Stars
80
2 Stars
53
1 Star
45
86%of customers recommend this product.
(
729 out of
845)
Customer Reviews for GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Customer Rating
1
Overpriced microwave
on November 27, 2023
Posted by: Own other GE products
This is an overpriced microwave. We specifically bought it for the air fryer mode. We have tried several different items on the air fry mode and it sucks! No matter the temp or time the food is lukewarm at best.
Such a big disappointment from a GE product.
No, I would not recommend this to a friend.
Performance
1
Response from geappliances.comBy Adrian, Monogram_Appliances, December 6, 2023
Hello there! Thank you for taking the time to provide us with your valuable feedback. We are so sorry that this microwave has not lived up to your expectations due to the Air Fry feature. This is not the consumer experience that we expect, and we will be sure to pass these comments along to our product design teams for review.
We appreciate you choosing GE Appliances for your home. Please let us know if any questions or concerns arise. We're always here to help. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. Please let us know if any questions or concerns arise. We're always here to help. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Backordered
on April 6, 2022
Posted by: DukeDuchess49
from Central Florida
I’d love to tell you what I think of this Micro/Convection Over the Range product but it’s been backordered since I ordered it Feb. 16, 2022,
Any estimate as to when I might expect it to be available?
Any estimate as to when I might expect it to be available?
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 7, 2022
Hello there - Thanks so much for reaching out. So sorry to hear that your microwave is on backorder and we truly do apologize for the delay. While we don't have a definitive timeline on production, please know that our teams are working hard to meet the demand we're seeing. Let us know if any other questions or concerns come up. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Hate This Microwave
on March 30, 2023
Posted by: Moviestar
from Florida
This microwave has too many steps for just heating up a dish. I wish I’d realized that it had so many buttons and a knob to select and then push the knob, then push start! I’m used to One touch microwaving. Horrible!!
I HATE this microwave!!!
I HATE this microwave!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 31, 2023
Hello! Thank you for taking the time to provide us with your valuable feedback. We are so sorry that this microwave control panel is a bit complex. There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. We understand your dissatisfaction with the control panel; however, we cannot modify or replace this microwave. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your microwave for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Microwave
on March 2, 2024
Posted by: JeffLMad
from Pensacola, Florida
Do not like to have to remove rack and disc every time I use the microwave.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
You can do so much not jut a microwave
on January 2, 2025
Posted by: ColoradoWNM
from Loveland CO
So far I love it - I did vent it outside which is great.
It's easy to use and I like that can can do so many different functions with it. It is like having another oven. It is great looking and goes really well with my other GE appliances.
It's easy to use and I like that can can do so many different functions with it. It is like having another oven. It is great looking and goes really well with my other GE appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
The way that shines on my stove
on December 20, 2024
Posted by: Gabby1950
from Altoona,PA
so far I’m not impressed with this microwave. I never had a microwave that I had to dial in the amount of time that I wanted to use and if I would have known this, I would not have purchased this microwave. I am very disappointed it was installed today and I used it tonight and quite frankly I don’t care for it. If I could return it and get another one quite frankly, I think I would.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, January 8, 2025
We value this feedback. Your comment regarding the microwave time function is extremely important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
2
It's ok, just not what we wanted.
on August 3, 2022
Posted by: Jim Nassar
from Orlando, FL
I suppose it cooks like a microwave. We asked for a smart, internet connected microwave to use with alexa. We were told this would connect through the range. The connection only syncs the fan, the light, and the clock. That is not a SMART device.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
5
Value
3
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 4, 2022
Hi there - while we're glad to know that the microwave work like it's supposed to and it gets the job done, we're extremely sorry to know that there was miscommunication regarding its features. We completely understand how frustrating and disappointing it is when the features you were promised aren't available.
After checking the unit's specifications, we can confirm that this microwave will have the Chef Connect feature to sync with your range, but no Wi-Fi/smart features.
Again, we truly apologize for the miscommunication regarding this feature and please know that we will take this concern into consideration for design consideration of our future products.
Please let us know if you have any other questions or concerns we can help with. We're always glad to help.
Have a great day.
Pablo@GEA
After checking the unit's specifications, we can confirm that this microwave will have the Chef Connect feature to sync with your range, but no Wi-Fi/smart features.
Again, we truly apologize for the miscommunication regarding this feature and please know that we will take this concern into consideration for design consideration of our future products.
Please let us know if you have any other questions or concerns we can help with. We're always glad to help.
Have a great day.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Light too bright
on February 11, 2023
Posted by: Exgt
from Arizona
There is no way to reduce the brightness on the clock. Sounds petty but it keeps my kid awake as he has a clear view of the light from his bed
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, February 14, 2023
Hello,
We’re so sorry to hear that the brightness of the clock is keeping your child awake at night, we know that’s incredibly frustrating. We are constantly working to improve our products and we will let our product team know that there is a demand for adjustable brightness. We truly appreciate you leaving us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re so sorry to hear that the brightness of the clock is keeping your child awake at night, we know that’s incredibly frustrating. We are constantly working to improve our products and we will let our product team know that there is a demand for adjustable brightness. We truly appreciate you leaving us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com