Customer reviews from geappliances.com
GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Stainless Steel
Average customer rating
4.3
(1,327 Reviews)
Rating breakdown 1,327 reviews
5 Stars
831
4 Stars
284
3 Stars
96
2 Stars
63
1 Star
53
85%of customers recommend this product.
(
790 out of
924)
Customer Reviews for GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Stainless Steel
Customer Rating
4
review
on July 15, 2025
Posted by: NObulb
The oven works great the only problem has been after 1 month in operation the light burned out and changing the bulb requires a technician.
Written by a customer while visiting geappliances.com
Customer Rating
4
Too many steps to begin a timed cycle.
on July 15, 2025
Posted by: not an upgrade
The controls are not intuitive. You must first turn the dial to amount of time, then press the dial, then press start. Very different from previous models. I have used the convection oven and it works as it should.
Features
3
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful addition
on July 15, 2025
Posted by: gokartart
The over the range unit makes an impressive appearance as it is stainless inside and out and it has performed as expected.
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Upgrade From the Original SpaceSaver Mod
on July 15, 2025
Posted by: Del Mar Dude
Replaced our 34-year old GE SpaceSaver Microwave with this model. We found the capacity, dimensions, ventilation, and wattage all excellent - more efficient than the original. Controls have many more automatic settings - a little tricky to learn them - but they seem to work quite well. The oven is a distinct improvement over the original with its heating speed and settings. The appearance is also a major improvement over the over the original with sleek lines and clean face. Having the controls on the side is a great convenience. We hope to enjoy 35 years with this model.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
loss of essentials
on July 15, 2025
Posted by: cdien
Cooks slower than older GE model, functions not as intuitive as older GE model (Reheat, etc), air fryer and convection features are not efficient and easy to use
No, I would not recommend this to a friend.
Response from geappliances.comBy Jonathon, GE_Appliances, July 22, 2025
There can be many factors that can cause slower cooking times with your microwave. We'd like to provide guidance towards these.
We recommend checking to ensure that there are no air obstructions around the microwave case.
It's also important to check that the power level setting and cookware are appropriate for the food that you are cooking. Some cookware, like stoneware, can block or absorb microwave energy.
For tips on using the each of the cooking cycles, we recommend checking out our guide on pages 8 through 10 inside the user manual below:
https://products-salsify.geappliances.com/image/upload/s--pi5bWePJ--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
For additional assistance, we recommend scheduling service with our Bodewell service team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
We recommend checking to ensure that there are no air obstructions around the microwave case.
It's also important to check that the power level setting and cookware are appropriate for the food that you are cooking. Some cookware, like stoneware, can block or absorb microwave energy.
For tips on using the each of the cooking cycles, we recommend checking out our guide on pages 8 through 10 inside the user manual below:
https://products-salsify.geappliances.com/image/upload/s--pi5bWePJ--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
For additional assistance, we recommend scheduling service with our Bodewell service team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Great choice!!
on July 15, 2025
Posted by: Slothpace
We love our new microwave! Having the air-fry & bake options have freed up space since we could get rid of separate, small appliances. It works great & install was simple.
Written by a customer while visiting geappliances.com
Customer Rating
3
Dial control difficult
on July 15, 2025
Posted by: pag727
from Texas
It is very cumbersome to operate the dial control .
Response from geappliances.comBy Adrian, GE_Appliances, July 23, 2025
We are sorry that you have found the control dial on this microwave difficult to use. We have provided some instructions on using the dial on page 12 of the Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--pi5bWePJ--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
Your feedback is extremely important to us. We will pass these comments along to our product team to review.
Your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Combo for Microwave / Convection Oven
on July 15, 2025
Posted by: Jhenwhit
from Bayonne, New Jersey
I got this combo microwave / convection oven to replace my previous one.
I've had it installed about three weeks now and so far liking the functionality of the convection oven.
This 2 in 1 product helps to save space in my home. So far it has been used to heat up frozen pizzas in the pan it comes with saving me the trouble of turning on our main oven and putting too much heat in the house.
I probably wont use it for messier meals such as baking bacon in the oven like I do my regular oven. The inside is nice and chrome and looks easy to clean.
The dial takes some getting used to for setting time and temperature.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com