Customer reviews from geappliances.com
GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Stainless Steel
Average customer rating
4.3
(1,328 Reviews)
Rating breakdown 1,328 reviews
5 Stars
831
4 Stars
285
3 Stars
96
2 Stars
63
1 Star
53
86%of customers recommend this product.
(
791 out of
925)
Customer Reviews for GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Stainless Steel
Customer Rating
1
Totally Inadequate recirculating ventilation
on June 4, 2025
Posted by: Wolf42
from Charleston, SC
The Ventilation is absolutely poor, especially since this product was also designed to sit above a gas cooktop. I can not understand why your engineers did not replicate the GEProfile ventilation capacity of a similar product that we purchased in 2005.
Please elevate this issue to your senior management
Please elevate this issue to your senior management
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, June 6, 2025
We want to help out with the ventilation performance you are noticing. We recommend trying out the tissue test to check if everything is being properly vented. Turn the vent fan on high and hold a tissue or paper towel under the vent area. The suction should hold the tissue or paper towel in place. The draw is equal on both sides. It is normal to have some air blowing out of the top grill.
If the test failed or you are noticing weaker performance, we suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
If the test failed or you are noticing weaker performance, we suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Love how it cooks potatoes
on June 8, 2025
Posted by: Shelly111
Excellent!! Love everything about it. Easy to learn how to use it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Frying my life away
on June 8, 2025
Posted by: MT mama D
from MT
The air fryer is a must. The size is very accommodating. The settings are easy to use. Installation was a breeze.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on June 9, 2025
Posted by: Product stinks
This product is not good, don’t buy it. Already a problem with it, not even 2 years old, with minimal use. Extremely disappointed.
Response from geappliances.comBy Jonathon, GE_Appliances, June 13, 2025
We want to help with your microwave not operating as expected. We will be reaching out by email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Smith, quiet operation
on June 10, 2025
Posted by: HStO
Smooth, quiet operation so far. Fair price. Hope it lasts longer than the last Profile microwave we had.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my new confection oven
on June 10, 2025
Posted by: RV lady
from San Tan Valley AZ
It works like a charm fit was perfect, I love baking my pans and cookie sheet fits perfect pretty easy to use once you get use to everything. Would definitely buy again
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Downgrade from older model
on June 11, 2025
Posted by: MamaSue2U
from Seattle, Wa
Lacking former model’s features. No backlight on control panel. Hard to read buttons
No, I would not recommend this to a friend.
Response from geappliances.comBy Tierra, GE_Appliances, June 13, 2025
Thank you for the feedback. Your comments regarding your new microwave are important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall operation is OK
on June 11, 2025
Posted by: NJT1
from Massapequa Park, New York
Not happy with the Air Fryer Operation. Paid a lot of money to include this feature and it doesn't work well. Operating instructions are not good.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com