Customer reviews from geappliances.com
GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Stainless Steel
Average customer rating
4.3
(1,328 Reviews)
Rating breakdown 1,328 reviews
5 Stars
831
4 Stars
285
3 Stars
96
2 Stars
63
1 Star
53
86%of customers recommend this product.
(
791 out of
925)
Customer Reviews for GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Stainless Steel
Customer Rating
2
Disappointed
on March 27, 2025
Posted by: George555
Wish I had a paper copy of how to use it. I don’t like this online manual and it says call GE to receive a paper copy and they still don’t print or send you one.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy GE Appliances, March 28, 2025
As part of our ongoing effort to be better ambassadors of the environment, we no longer offer printed literature such as Owner’s Manuals. By moving to electronic-only delivery formats, we not only do more to preserve the environment, we also ensure that only the latest version of the document is provided to you. We're also more than happy to send you the latest PDF version via email. Expect an email from one of our team members soon.
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Features and look.
on April 4, 2025
Posted by: Toaster859
Looks and the functionality are great. Can cover a lot of bases with just one appliance, replaces microwave, convection/baking, air fryer.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Features
on April 6, 2025
Posted by: MyNew MV
from Peoria, AZ
Looks great and can't wait to try out all the different options.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, April 16, 2025
We are elated that you are loving your new microwave. This is such a beautiful model with many great heating features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your microwave for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on April 6, 2025
Posted by: T Craig
from Marion, Va
I LOVE this convection microwave. Simple to use. Cooks and bakes beautifully!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Finally a new microwave
on April 16, 2025
Posted by: 1714
from Holland MI
I enjoy my new microwave. My old one was about 22 years old. It still worked but having a new one is great I am still getting used to how to use the air frying and the convection at the same time.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good replacement for my old one
on April 16, 2025
Posted by: QuentinH
This was the perfect replacement for the older model that was almost the same. This one has a better control panel layout and fan setup (for recirculating mounted option). The light is also brighter.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Met expectations
on April 16, 2025
Posted by: LTBM
So far I am pleased with the product. Like other reviewers, I found the air fryer and convection function takes longer than I hoped, but is still an improvement over taking up counter space with a bulky air fryer. I found that you jut need to add some time and temperature to get the cooking results you want. Microwave functionality much better than the LG product we replaced.
Capacity as expected for dimensions.
Ventilation features improvement over LG.
Capacity as expected for dimensions.
Ventilation features improvement over LG.
Written by a customer while visiting geappliances.com
Customer Rating
3
Challenging install with included template
on April 17, 2025
Posted by: none thanks
This is a replacement for a damaged unit of the same design. The template (included with the unit) was 100% incorrect for this microwave. Regardless of how it was configured, the mounting bolt locations did not line up. The previous unit was 9 years old and was still doing its job but door damage and the cost of the subsequent repair made no sense. Low rating is for the time wasted trying to configure the template.
Response from geappliances.comBy Tierra, GE_Appliances, April 21, 2025
We value this feedback. Each microwave will come with a template that is designed for that specific model. When replacing an Over-the-Range microwave, the mounting bracket included with the new unit should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used. For more information on this, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23087
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23087
Written by a customer while visiting geappliances.com