Customer reviews from geappliances.com
GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Stainless Steel
Average customer rating
4.4
(1,183 Reviews)
Rating breakdown 1,183 reviews
5 Stars
747
4 Stars
261
3 Stars
79
2 Stars
51
1 Star
45
86%of customers recommend this product.
(
724 out of
838)
Customer Reviews for GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Stainless Steel
Customer Rating
3
Challenging install with included template
on April 17, 2025
Posted by: none thanks
This is a replacement for a damaged unit of the same design. The template (included with the unit) was 100% incorrect for this microwave. Regardless of how it was configured, the mounting bolt locations did not line up. The previous unit was 9 years old and was still doing its job but door damage and the cost of the subsequent repair made no sense. Low rating is for the time wasted trying to configure the template.
Response from geappliances.comBy Tierra, GE_Appliances, April 21, 2025
We value this feedback. Each microwave will come with a template that is designed for that specific model. When replacing an Over-the-Range microwave, the mounting bracket included with the new unit should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used. For more information on this, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23087
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23087
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful microwave!
on April 19, 2025
Posted by: Annlett
Great microwave! The round dial control is so easy to use. The air fry mode works perfectly and removes an extra appliance from my counter.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on April 21, 2025
Posted by: Gabriella Issabella
Fits exactly where it was installed. Easy to use controls.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Diego, GE_Appliances, May 1, 2025
Thank you for sharing your experience! We're glad to hear the microwave fits perfectly in your space and that the controls are user-friendly.
Features like Air Fry provide crispy results without the need for oil, while Sensor Cooking Controls help ensure your meals are cooked to perfection. Plus, Chef Connect offers added convenience by syncing the microwave with your range’s lights, vent, and clock.
We’re confident your microwave will serve you well for many years to come!
Features like Air Fry provide crispy results without the need for oil, while Sensor Cooking Controls help ensure your meals are cooked to perfection. Plus, Chef Connect offers added convenience by syncing the microwave with your range’s lights, vent, and clock.
We’re confident your microwave will serve you well for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
4
That's progress, I guess.
on April 21, 2025
Posted by: new GE OTR MW oven
from Willoughby, OH
We replaced a 25+ year old GE OTR microwave with this new one. Ironically, thew old mounting system was much better than this new one. More importantly, the old one was a 1200 watt oven and this new one is only 950 watts. We notice the difference, but only slightly. Hated to see the old one go, but it no longer matched our other kitchen appliances.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Need improvement
on April 22, 2025
Posted by: Pas3
from Pine Bluff, AR
Instructions booklet is NOT user friendly and it would be best to have the clock feature accessible
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, April 24, 2025
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the Owner's Manual and clock feature along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Profile 1.7 Cu. Ft. Convection OTR Microwave
on April 22, 2025
Posted by: SuitableStitches
from Fort Wayne, IN
I love the look of this microwave. I am still getting used to the controls (the dial to turn and press and then confirm by pressing a button). Right now it seems arduous, but I’ll get used to it. It was installed above my stove and vents inside, but it does have the capacity to be vented outside. The wattage is 950 watts. I like that is air fry’s and has convection baking and roasting. The capacity is 21”x13.5”x9.5” inside and has a 12” turntable. The outside dimensions are L 30” x H 15.5” x D 15.5
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
5
So far it's great
on April 22, 2025
Posted by: Kim MH
from Redmond, WA
We only had the microwave installed today but have used it a few times. The PVM9179SR1SS controls were easy to figure out with the help of a quick read through the manual downloaded from the GE website. The capacity and wattage are great. Food heats up fast and there's plenty of room for a large microwave bowl or plate. The dimensions are exactly the same as my previous GE Spacemaker microwave (which lasted about 20 years) so the installation went smoothly. Love the 'add 30 sec' button for quick warm ups. Haven't used the airfry setting yet so will have to let you know how that goes. This microwave looks great too.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com