Customer reviews from geappliances.com
GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Average customer rating
4.4
(1,195 Reviews)
Rating breakdown 1,195 reviews
5 Stars
754
4 Stars
263
3 Stars
80
2 Stars
53
1 Star
45
86%of customers recommend this product.
(
729 out of
845)
Customer Reviews for GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Customer Rating
3
Meh
on May 28, 2024
Posted by: New kitchen owner 2
from Rochester, NY
This microwave/convection oven is ok. I can’t figure out how to connect it to my device even though it has a button for it, so that’s annoying. Also, the instructions say to take all of the metal parts out when using the microwave, which is pretty annoying too. My old convection oven from a different company has way more features and cooks much more quickly. I wish I hadn’t paid extra for the convection oven feature. I also don’t like how the microwave time increments are only in 15 second increments.. so if I want to heat something up for 55 seconds I can’t. Either 45 seconds or 60 seconds.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
5
Value
3
Response from geappliances.comBy Devin, GE_Appliances, May 29, 2024
We want to help with your new GE Profile Series over-the-range microwave/convection oven. You must have a Chef Connect enabled range to utilize the Chef Connect feature. To pair your microwave for the first time, initiate the Chef Connect process on the GE Appliances range. Refer to page 23 of the owner's manual at the link below for more information:
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.226772509.1462885052.1716904563-1342374613.1688136512
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.226772509.1462885052.1716904563-1342374613.1688136512
Written by a customer while visiting geappliances.com
Customer Rating
5
Great hanging microwave unit
on May 29, 2024
Posted by: Tom 49494
from Chicago Illinois
Great appearance, and features.
Have yet to try the air fryer mode, though we are looking forward to it.
Have yet to try the air fryer mode, though we are looking forward to it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
new GE Profile
on May 30, 2024
Posted by: jmorgy
Beautiful product easy install love the stainless interior of the Microwave /Air Fryer
Written by a customer while visiting geappliances.com
Customer Rating
3
Its nothing more than a microwave oven. it works…
on June 1, 2024
Posted by: Nothing to brag about
Its a microwave. It does what was represented…. Nothing more nothing less
Response from geappliances.comBy Tierra, GE_Appliances, June 3, 2024
We're glad to hear that your new microwave is working as expected.
Written by a customer while visiting geappliances.com
Customer Rating
2
Under Powered & Over Complicated!
on June 5, 2024
Posted by: Radk66
from Ormond Beach, Florida
The Microwave only has a maximum power setting of 975 watts while most frozen foods are tested at 1100 watts. which means, you need to add time to almost everything you you cook. Truly a big disappointment when compared to the previous version we owned! There is also nothing simple about the operational controls which take more time to learn how to use. A microwave should be both easy to use and have enough power to meet standard cooking times.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, June 6, 2024
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy Installation
on June 5, 2024
Posted by: Marweb
Easy to install since I am replacing earlier GE model of Microwave/Convection Oven
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Frustrating
on June 5, 2024
Posted by: J3155
We use only a finite amount as neither the store nor written instructions were clear about using convection, air fry, etc. Furthermore, greatly miss a timer and automatic night light features. Cooking time does not appear to adjust to weight of item. Had GE Profile prior. Much preferred.
Response from geappliances.comBy Michael, GE_Appliances, June 6, 2024
We hate to hear you’ve been less than impressed with your new microwave due to being unable to locate a use and care manual. We want to help. We’ve linked your use and care manual here:
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf
This model does include both a timer and automatic night light feature, and you can read about them on pages 22 and 23 respectively. You can also find information about the various cooking methods and how to use them starting on page 9.
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf
This model does include both a timer and automatic night light feature, and you can read about them on pages 22 and 23 respectively. You can also find information about the various cooking methods and how to use them starting on page 9.
Written by a customer while visiting geappliances.com
Customer Rating
4
No Complaints!
on June 6, 2024
Posted by: Cincinnati Patty
I really don’t have any complaints - I just liked the GE Profile microwave I had for 10+ years better. Other reviewers commented on the bright white light preferring the old yellow light and at first I would have agreed. But truly, the bright white is brighter and therefore provides better lighting. Two months in, I’m still working through where the controls are located (why did all that have to change?). But again, it’s nothing more than adjusting to the new. It’s works well and has the added feature of an air fryer which I plan to use as soon as I decide I want something crisped (maybe French fries?).
Written by a customer while visiting geappliances.com