Customer reviews from geappliances.com
GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Average customer rating
4.4
(1,195 Reviews)
Rating breakdown 1,195 reviews
5 Stars
754
4 Stars
263
3 Stars
80
2 Stars
53
1 Star
45
86%of customers recommend this product.
(
729 out of
845)
Customer Reviews for GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Fingerprint Resistant Black Stainless
Customer Rating
4
Very good GE microwave oven.
on March 30, 2024
Posted by: DavidRock
Overall we are pleased with this microwave oven and recommend it to others. The only drawback is that the front surface of the microwave does not polish evenly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Adequate above the range microwave
on March 30, 2024
Posted by: Twincitiescook
from Twin Cities, MN
Microwave has interesting features. It was similar to the 12 yr old that was replaced. This new one has an air dryer capability that hasn't been tried yet. The stove top light is bright and clear. The only downside so far is the microwave power is only 750 watts as compared to the countertop GE type that is 1150 watts. This one should be 1000 watts at least and it led to the lower rating.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Devin, GE_Appliances, April 1, 2024
We will pass your feedback regarding the wattage along to our product team to review. As we continue to make improvements to future models, your comments are extremely important to us.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Microwave/Convection oven
on March 30, 2024
Posted by: gzyb
from Medina, Ohio
I replaced a very nice GE Microwave installed in 2007 with this Microwave/ Convection/ Air Fryer and I couldn't be happier. It is a little deeper than my previous model, but it wasn't really noticeable once installed. I have used all of the functions and just love being able to put the Ninja away since I have a much better cooking solution now.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on March 31, 2024
Posted by: HC44
Fantastic microwave. Comes with so many features like air fry, has an additional rack, and a microwave plate. So nice and looks great too!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not great
on April 1, 2024
Posted by: RANNP
from Texas
Number one it doesn’t come with a thorough user manual.
My Whirlpool OTC microwave/convection oven combo went out so I purchased this particular GE model to eliminate my counter top air fryer but that was a big mistake. The air fryer setting is a big joke. It takes way too long to preheat in the convection setting and the air fryer doesn’t work well. It takes longer to air fry than to use the oven and food doesn’t get crisp.
Also when using the stove, the microwave door fogs up extremely fast in between the glass making it very difficult to see inside if using it while cooking on the cooktop stove and it takes hours to dissipate. For the price of the unit I find it VERY Diss appointing. The Whirlpool was a much better quality appliance. I Would not recommend it. .
My Whirlpool OTC microwave/convection oven combo went out so I purchased this particular GE model to eliminate my counter top air fryer but that was a big mistake. The air fryer setting is a big joke. It takes way too long to preheat in the convection setting and the air fryer doesn’t work well. It takes longer to air fry than to use the oven and food doesn’t get crisp.
Also when using the stove, the microwave door fogs up extremely fast in between the glass making it very difficult to see inside if using it while cooking on the cooktop stove and it takes hours to dissipate. For the price of the unit I find it VERY Diss appointing. The Whirlpool was a much better quality appliance. I Would not recommend it. .
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 2, 2024
We want consumers to be satisfied with our products and any service needs that may arise, which is why your feedback regarding your microwave is important to us. We can assure you that GE Appliances continues to review all products for possible improvement.
Written by a customer while visiting geappliances.com
Customer Rating
5
great features. love the browning feature
on April 2, 2024
Posted by: john 86
must double click on start button. otherwise it is excellent microwave.
Written by a customer while visiting geappliances.com
Customer Rating
4
Minimal useage instructions
on April 3, 2024
Posted by: edp25
Microwave itself works fine. Haven't used all of the features yet as they are not explained in very much detail within the very user unfriendly manual.
Written by a customer while visiting geappliances.com
Customer Rating
2
Door misalligned
on April 3, 2024
Posted by: GE customer 1M
The bottom of unit is misaligned by a bit. I’m not sure why there’s steam accumulated on the inside of microwave’s door after I heated food. It easily retains finger smudges with use. The look would be much better if it can resist finger smudges. Venting noise level is less noisy compared to my previous JVM1650BH01. LED light is better option as it doesn’t get hot. This unit can air fry & cook by convection.
Response from geappliances.comBy Tierra, GE_Appliances, April 4, 2024
We'd like to provide some clarity regarding your microwave. It is normal to have condensation inside the unit after use. For more information on this, please click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17337
For cleaning tips, please click here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574#:~:text=Use%20only%20the%20liquid%20cleanser,instructions%20in%20the%20Owner's%20Manual.
For cleaning tips, please click here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574#:~:text=Use%20only%20the%20liquid%20cleanser,instructions%20in%20the%20Owner's%20Manual.
Written by a customer while visiting geappliances.com