Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,761 Reviews)
Rating breakdown 1,761 reviews
5 Stars
1,291
4 Stars
287
3 Stars
65
2 Stars
41
1 Star
77
93%of customers recommend this product.
(
1,550 out of
1,672)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Posted by: Kendi
from Great bend, KS
Gender:Female
Verified Purchase:Yes
Gives me such peace of mind. Easy to use and manage!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
4
Great peace of mind for parents
on February 15, 2024
Posted by: OliS
from CA
Gender:Male
This product is great to give parents a peace of mind. You don´t have to stress about if everything is okay with your baby.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Review127
from Chicago, IL
Gender:Male
Verified Purchase:Yes
Pros: The device itself functions well, is easy to attach, and slim enough to wear under most pajamas for infants. It is easy to charge and has an outstanding battery life. The sound warnings from the dock are loud enough to wake you and alert you to any issues. Love being able to see if the baby is sleeping and just sleep talking or is actually awake and needs attention.
Cons: The app is terrible. It is slow to open and load the data on the screen even with blazing fast connections. The alarm can go off several times indicating that the sock is misplaced before it even gives you the option to acknowledge it due to slow loading. I have seen it take nearly thirty seconds to bring up anything on the screen. Lastly they changed the tones emitted from the base and their meanings after a month. That was extremely confusing as no notice was provided and caused some anxiety.
I would recommend this to a friend!
Response from owletcare.comBy Amanda - Owlet Care Team, February 23, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Posted by: Meredyth C.
from Roanoke, VA
Gender:Female
Verified Purchase:Yes
Great product! Eases my mind at night or during nap time. Especially when sick.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Marismama
from Denver, CO
Gender:Female
Verified Purchase:Yes
Wonderful. Gives me so much peace of mind after a pretty scary incident.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Brianna S.
from Chalmette, Louisiana
Gender:Female
Verified Purchase:Yes
The peace of mind this has offered me has been priceless. We took the investment in our baby's safety and our sanity with owlet, and we have no regrets. I'll continue to recommend this to every new parent! I sleep more soundly knowing I have the owlet in my corner.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Britney
from Illinois
Gender:Female
Verified Purchase:Yes
The app is horrible since the update. It freezes, force closes and doesn’t give an accurate overview sometimes.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Bibi
from Texas
Gender:Female
Verified Purchase:Yes
Overall the sock is great, the only time the lullaby alarm goes off is when the internet is not working which is annoying but that isn’t the monitors fault I’m not deducting any stars for that. What is annoying is that the range for how far you can go before the monitor starts so set an alarm off is very short. If my husband takes the baby in the other room to change his diaper at night, the alarm will go off which I wish it didn’t esp late at night.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com