Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,290
4 Stars
285
3 Stars
65
2 Stars
40
1 Star
71
93%of customers recommend this product.
(
1,547 out of
1,663)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Posted by: Lonn
from Canada
Gender:Female
Verified Purchase:Yes
I like the sock for piece of mind. I gave it a 3 rating as the alarm constantly goes off( difficulty getting reading) when I’m changing the baby or he is very fussy and crying. This is very annoying as I have to reach over and hit the base for the alarm to go off. Sometimes the app takes a few minutes
To update with his stats if I’m in a different room and want to check on him.
To update with his stats if I’m in a different room and want to check on him.
I would recommend this to a friend!
Response from owletcare.comBy Amanda - Owlet Care Team, February 23, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Posted by: Rebekah
from Spokane, wa
Gender:Female
Verified Purchase:Yes
I love my owlet sock! It gives me so much peace of mind at night.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Llgriffith
from Tennessee
Gender:Female
Verified Purchase:Yes
The Owlet Sock gives me so much peace of mind! Being able to trust that I will be alerted if something is wrong with my baby is so relieving. The new health monitoring is even better to see the live health reports!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Felicia
from Nova Scotia, Canada
Gender:Female
Verified Purchase:Yes
I absolutely love our owlet! We purchased it for our firstborn and has been used for two more kids since still works great, and still has an incredible battery life (~16hrs). It will alarm both on the docking station as well as your phone app if any values are abnormal or if there’s troubleshooting issues. This provides a significant peace of mind, especially for first time parents. For the second child, I started using it to see if they were deep enough asleep while still in my arms as to not wake them by trying to put them in their bassinet too early. It’s also great for knowing how long they’ve been asleep (since Sleep deprivation makes you forget Everything), so you know if their awake window is appropriate or if they’re trying to wake up for a snack feed you know that maybe they just need the soother or to be put asleep again. I highly recommend this product! It’s been incredible!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: DeBold
from OH
Gender:Female
Verified Purchase:Yes
This has given me such peace of mind for my first child. I will use this with all future kiddos as well. 10/10 recommend.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Kendi
from Great bend, KS
Gender:Female
Verified Purchase:Yes
Gives me such peace of mind. Easy to use and manage!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
4
Great peace of mind for parents
on February 15, 2024
Posted by: OliS
from CA
Gender:Male
This product is great to give parents a peace of mind. You don´t have to stress about if everything is okay with your baby.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Review127
from Chicago, IL
Gender:Male
Verified Purchase:Yes
Pros: The device itself functions well, is easy to attach, and slim enough to wear under most pajamas for infants. It is easy to charge and has an outstanding battery life. The sound warnings from the dock are loud enough to wake you and alert you to any issues. Love being able to see if the baby is sleeping and just sleep talking or is actually awake and needs attention.
Cons: The app is terrible. It is slow to open and load the data on the screen even with blazing fast connections. The alarm can go off several times indicating that the sock is misplaced before it even gives you the option to acknowledge it due to slow loading. I have seen it take nearly thirty seconds to bring up anything on the screen. Lastly they changed the tones emitted from the base and their meanings after a month. That was extremely confusing as no notice was provided and caused some anxiety.
I would recommend this to a friend!
Response from owletcare.comBy Amanda - Owlet Care Team, February 23, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com