Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,750 Reviews)
Rating breakdown 1,750 reviews
5 Stars
1,290
4 Stars
285
3 Stars
65
2 Stars
39
1 Star
71
93%of customers recommend this product.
(
1,547 out of
1,662)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
2
Disconnected on its own from the app
on December 27, 2023
Posted by: Heaven
from Iowa
Gender:Female
I got a dream sock my daughter is three months old and the sock decided to remove it self out of nowhere and I can’t get it back on more can I re add it to app. I’ve had the sock for 3 months
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, January 8, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
Not compatible with app in Mexico
on January 16, 2024
Posted by: IsabelHV
from Guadalajara, Mexico
Gender:Female
Even when Owlet Dream Sock is sold in Mexico the app Owlet Dream is not a available in Mexico. As consecuense the product is not compatible with the Owlet Care app and can not use it.
No, I would not recommend this to a friend.
Written by a customer while visiting owletcare.com
Customer Rating
1
The update ruined it
on February 16, 2024
Posted by: Teee
from NJ
Gender:Female
It was working great when I first got it until I updated it, the readings are delayed as far as her waking up & going back to sleep, the app force closes when I check on history and when I open the app sometimes it takes one minute to actually see her readings.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, February 23, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
Don’t bother
on August 22, 2024
Posted by: Bmhm
This stupid sock creates more anxiety than anything. The app doesn’t work 90% of the time. Don’t waste your money.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, August 28, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Posted by: Asuna
from California
Gender:Female
Verified Purchase:Yes
Has given me piece of mind to get sleep at night instead of constantly waking up my little guy.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Ashleigh
from Newark, ohio
Gender:Female
Verified Purchase:Yes
Owlet has given me so much peace of mind. After losing my first daughter in the NICU, I was a wreck my whole pregnancy and the first few days after birth, afraid to put my newest daughter down, to look away, to sleep at all, especially when she started puking and choking at just 2 days old. I almost had to hit the code button in the hospital because she couldn’t clear it and was struggling for air. Because of the owlet I’m able to actually get some sleep and know that I’ll wake up if she needs help. It’s worth every penny spent. I do wish there was an app for watches so I could see her vitals on my watch, but I just make sure I always have my phone on me if I’m out of our bedroom.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
1
Trash Item
on July 18, 2025
Posted by: Anonymous
from Baja California
Does not function, canot wire the stupid base, the chat for help doesnt work at all, nothing works
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, July 30, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve our product and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to send us a private message and we will reach back out as quickly as we can. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
Terrible
on August 14, 2025
Posted by: BabyMama245
from Irving, TX
Gender:Female
I have been using this for a month now and there is constant connection issues. The base constant beeps at us saying connection was lost with the base system. We have tried reseting it all, moving the location of the base system, and even buying a wifi booster through our wifi company. It only works when she is in her bassinet directly next to the base system. The second we move her farther then a couple feet from the base system its constantly disconnecting and giving us issues. Nothing works. Unreliable
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, September 2, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com