Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
5
Provided peace of mind for this NICU mama
on January 2, 2026
Posted by: stephanie529_8203
[This review was collected as part of a promotion.] Our baby was in the NICU for 4 days after being born preterm at 34 weeks and 2 days. The Owlet provides peace of mind now that we are home. The sock is similar to the NICU sock monitor because it provides data on your baby’s vitals. For a NICU parent, this brought comfort when we came home. We used a command strip and move the camera from h side room to our room, and even the living room. It is durable and we’ve had no issues with it. It’s built with the best technology in mind.
I am a former Smart Sock 2 owner and upgraded to the Dream sock for my baby born this past August, as the Smart Sock 2 was no longer being supported. Either I got a lemon, or the dream sock is truly a downgrade. Daily, if not multiple times a day, we will get notifications of the sock being disconnected from the base, with the base being no farther than 15 feet away with no obstructions. When it finally reconnects, the Bluetooth signal is “good,” so this isn’t a matter of it being far away. I am also very well versed in positioning the sock on my baby, so that’s not the issue either. These shrill notifications are incredibly disruptive. The app is painfully slow and often takes a good 15-20 seconds to connect to the base station so I can silence the alarm, if the base isn’t within an arm’s reach for me to do so manually. With the Smart Sock 2, I think I only ever had 4 disconnected alarms throughout my baby’s first year. Overall I’m just disappointed in the disruptive connection issues. When the sock is working, it seems to detect everything appropriately. We have only had one false red alarm during the first week of use.
No, I would not recommend this to a friend.
Response from owletcare.comBy Tina - Owlet Care Team, January 7, 2026
We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
I am a FTM and bought this for my baby. The owlet sock is wonderful, but the owlet camera is HORRIBLE! Not a day goes by that we don’t have some sort of problem with it. We have excellent wifi, but constantly experience lagging if we have the video quality high. Sometimes the screen blacks out, so it doesn’t show anything. Or it just randomly decides to say it isn’t connected to wifi. Save yourself some money and buy a non-wifi monitor.
No, I would not recommend this to a friend.
Response from owletcare.comBy Tina - Owlet Care Team, January 7, 2026
We're so sorry to hear this and apologize for any issues you may have experienced with Dream Sight! We value your feedback and will look into any opportunities to improve in the future. If you still need any assistance at all, please do not hesitate to give us a call at 844-334-5330 or email us at contact@owletcare.com and we will reach back out as quickly as we can.
Product works great when child is sleeping but it’s very sensitive to wiggling especially when you are trying to hold your baby to get them to go to sleep. Frustrating!
Response from owletcare.comBy Tina - Owlet Care Team, December 18, 2025
We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. To avoid prompts while your child is awake during feedings and diaper changes you can turn off tracking by powering off the Dream Sock Base Station - but don’t forget to turn it back on when your little one goes back to sleep. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
We’ve been using the Owlet Dream Duo with our baby and it’s honestly brought me so much peace of mind at night. Being able to check the Dream Sock and quickly peek at the Dream Sight camera without going into her room has helped me relax so much more instead of constantly wondering if everything is okay. The setup was easy, the app is simple to use, and it’s just naturally become part of our bedtime routine. As a mom, anything that helps me feel calmer and more confident at night is such a win, and I’m really grateful we have the Dream Duo.
I started using the dream sock as soon as I came home with my premie that was only 5 pounds. (Yes I am aware that the sock is intended for 6 pounds and above) As a first time mom with severe anxiety, worsened by my baby having breathing problems, this sock helped to ease so much anxiety that I had at night when my husband and I would go to sleep. I have recommended it to so many coworkers of mine as something they definitely need for when their babies arrive!
This thing will not stop going off. We do not have a big house, but if you swaddle your baby with one blanket the device will not connect from one room over. If it can’t read through a thin baby blanket, how would it know if my baby is in trouble.
No, I would not recommend this to a friend.
Response from owletcare.comBy Tina - Owlet Care Team, December 5, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com so that we can best help. Thank you!
I would remove the sock and place it on to the charging base station. However when attached to the base station the sock would alarm stating it was loose and off the child. I think a connectivity issue was going on between the base and monitor. The company did resent a new monitor but the base issue continued. Ended up returning the sock. The company was responsive and helpful. However the product had issues.
Response from owletcare.comBy Tina - Owlet Care Team, November 26, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!