Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
1
Waste of time and money.
on March 8, 2026
Posted by: Mmathews24
from Chattanooga, TN
Gender:Female
Absolutely horrible product. It is a waste of time and money. A product that preys on new mothers and their anxiety. I am sure if baby spent time in the nicu it gives peace of mind… when it works. We get woken up by “lost connection” alarms more often than true alarms, the camera loses connection in the middle of the night leaving my baby screaming in his crib. It took weeks to set up and is not user friendly, especially not to a new mother with a newborn. We have fixed our WiFi to remedy the “weak connection”, we have moved the base station and we are still encountering the same issues. Save your money and your sanity and DO NOT buy this. Go with a non WiFi monitor.
No, I would not recommend this to a friend.
Response from owletcare.comBy Tina - Owlet Care Team, March 11, 2026
We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or via chat on our website so that we can best help. Thank you!
if you leave the room it beeps loud no way of turning that down. if the baby is moving too much it beeps loud no way of turning that down. when you turn off base station again beeps loud and for absolutely no reason. when you turn it on surprise surprise the loudest beeps and for what so the whole house can hear that it’s turning on and off the engineers and creators really sat in a room and said “I want to make a monitoring sock BUT I want it to be as inconvenient as possible let’s start brain storming people what can we do” and I imagine a bunch of hands going up saying “oh when you try to leave the room we can make it beep at 140 decibels” or “when you power on and off we’ll play a 3 minute symphony so that you’re aware of what you’re doing” “no wait I got it let’s make the beep go on the machine AND on their phone when they check their app that’ll aggravate them for sure!!” I mean if that was the goal then yall have done great splendid even I applaud you I applaud you for going so far out of your way to truly aggravate parents that are already dealing w sleep deprivation congratulations owlet you did it!! pat yourself on the back you truly deserve it and I really mean that
Response from owletcare.comBy Tina - Owlet Care Team, February 19, 2026
We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or via chat on our website so that we can best help. Thank you!
Super disappointed. I looked forward to having owlet for years. The sock constantly gets placement warnings despite putting it on per instructions. The base station and sock disconnect despite being a room from each other. The camera night vision is awful and the app closes out audio on its own which is concerning for night time use. To make matters worse, owlet is making me “prove” it is ineffective and won’t work with me on a solution unless I troubleshoot with them and provide proof. I’m so done with this product. Don’t waste your money. I was so excited to use this for peace of min and it was a huge letdown disrupting our sleep constantly.
No, I would not recommend this to a friend.
Response from owletcare.comBy Tina - Owlet Care Team, February 19, 2026
We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or via chat on our website so that we can best help. Thank you!
did not work ONCE. we emailed owlet and no response so far. the biggest waste of money! i will tell everyone not to buy it!!!
No, I would not recommend this to a friend.
Response from owletcare.comBy Tina - Owlet Care Team, February 19, 2026
We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service via chat on our website so that we can best help. Thank you!
[This review was collected as part of a promotion.] This is a must have for every parent. The set up was very easy and the socks detected my daughter was having a fever before we did. The camera is also great. It notifies us of motion and sounds and you can increase and decrease the sensitivity.
My 4 and a half month old currently has a cold and last night it alerted us at 1am that her oxygen was at 80%. We had just cleared her nose and gotten her to sleep a couple hours prior. We woke her and cleared her nose again but I can’t even think about what could’ve happened had it not alerted us. I highly recommend this to any parent!
We have the dream sock and the cam 2, both a great. The camera is...a camera. Its pretty accurate in the temp and humidity readings and the quality is fair. The sock we have mainly for peace of mind and less to track baby's sleep. However I dont know if its the products that are lacking or the app. Maybe both. The app constantly says "baby is awake" even when its clear shes fast asleep. It takes entirely too long upon opening the app for both the camera and any readings to load. Sometimes I have to close out of the app after minutes of waiting for it to load before anything even shows up. Both on and off wifi. I have trouble sleeping (unrelated to baby) so im up often in the night and ill check the app just because and it says shes awake every time. Check on baby, fast asleep. Im good about keeping the sock clean so im not sure where the issue is.