Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(2,320 Reviews)
Rating breakdown 2,320 reviews
5 Stars
1,696
4 Stars
378
3 Stars
88
2 Stars
55
1 Star
103
93%of customers recommend this product.
(
1,949 out of
2,106)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
4
WiFi issues
on April 22, 2026
Posted by: BlakeT
from Dandridge,Tn
Gender:Male
The product is awesome. The support team needs some training on WiFi connections. The Dream sock only operates on a 2.4GHz WiFi which they are very adamant about. However it will only operate on a WPA network. It will not pick up or connect to a network operating on WPA2/WPA3, which most newer routers are set to operate on. That being said I only figured this out by manually reconfiguring the WiFi router myself in a last ditch effort to get our new sock to connect. Not one support document or support team member mentioned this. I hope this helps any new customers with connectivity issues.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
1
on April 19, 2026
Posted by: Don’t buy
I really wanted to love the Owlet sock monitor, but it’s honestly been more frustrating than helpful. The biggest issue is constant false alerts for “sock displacement” even when my baby is completely still and sleeping. It goes off multiple times a night, which completely defeats the purpose of having something that’s supposed to give you peace of mind.
Instead of feeling reassured, I’m constantly second-guessing whether something is actually wrong or if it’s just another false alarm. It ends up waking both me and my baby up for no reason, which is incredibly stressful and exhausting.
On top of that, the app can be glitchy and slow to update, sometimes taking way too long to reconnect. The base station alarm is also very loud and jarring, which might be good in a real emergency—but not when it’s happening repeatedly for no real issue.
The sock itself can be tricky to position correctly, and it doesn’t always stay in place well, especially as babies get a little more wiggly. For something this expensive, I expected much better reliability and consistency.
Overall, this product caused more anxiety than it solved. Between the false alarms, connectivity issues, and fit problems, I wouldn’t recommend it. There are definitely better, less stressful options out there.
No, I would not recommend this to a friend.
Response from owletcare.comBy Tina - Owlet Care Team, May 12, 2026
We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer support via chat on our website so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
Can’t even get it to connect to WiFi
on April 8, 2026
Posted by: Sock wont connect
Getting one star due to the fact that I’ve been trying to connect this sock to WiFi for hours now and your owlet support is not helpful at all. Your WiFi connect for the dream sock sucks and has sent me spiraling. I just want to use this sock and can’t even do so because of the WiFi. Do better.
Response from owletcare.comBy Tina - Owlet Care Team, April 9, 2026
We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer support via chat on our website so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
4
Love it
on April 5, 2026
Posted by: Kelsh
Gender:Female
I bought this for my second after having one for my first. I absolutely love it, however it does have some connection issues. it will randomly say it's been disconnected when my baby isn't even moving. she could be 2 ft from it and it will alarm randomly. it's not very common. Other then that I love it and I will keep using it.
I would recommend this to a friend!
Response from owletcare.comBy Tina - Owlet Care Team, April 9, 2026
We're so sorry to hear about the connection issue. If you still need assistance, please do not hesitate to reach out to customer support via chat on our website so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
5
Baby safety
on April 4, 2026
Posted by: AshleyS
[This review was collected as part of a promotion.] This baby monitor has an absolutely amazing. It has given my son and daughter-in-law such a peace of mind with their newborn. They can monitor everything her vitals. They can see her as well as the temperature in the room.
Written by a customer while visiting owletcare.com
Customer Rating
4
Overall good product
on April 2, 2026
Posted by: mal5643
Gender:Female
Overall, we love the owlet sock. It tracks oxygen and heart rate accurately and gives us peace of mind! The only thing I do not like with the sock is the ability to change the parameters. I understand we can get a physician’s order to do so, but if we can’t, why does the low oxygen alert not go off until baby is below 80%?? It should go off if baby gets below 89%! Again, overall the product is amazing, but I wish they would make this feature accessible to all parents.
I would recommend this to a friend!
Response from owletcare.comBy Tina - Owlet Care Team, April 3, 2026
Hi! The preset ranges for Dream Sock notifications consider the common conditions possible across the intended user range and the appropriateness of the parameters to minimize nuisance notifications. These parameters have been validated through clinical studies which evaluated the prevalence of clinically actionable notifications. If you have concerns about your infant’s readings, even if they do not approach the set notification limits, please discuss them with your healthcare provider. Please feel free to reach out to our Support Team via live chat on our website with any additional questions. We hope this helps!
Written by a customer while visiting owletcare.com
Customer Rating
1
Do not buy
on March 25, 2026
Posted by: KLMM
The company did an update last night to the app and now you cannot see your child’s camera and dream sock readings on the same screen. It literally is pointless as a product after this update. Go with a different device. Don’t waste your money or time.
No, I would not recommend this to a friend.
Response from owletcare.comBy Tina - Owlet Care Team, April 3, 2026
We're so sorry to hear this! Please reach out to our support team via chat on our website so that we can best help. We hope to get things running smoothly for you soon!
Written by a customer while visiting owletcare.com
Customer Rating
3
love it when it works…
on March 18, 2026
Posted by: lulu
I love this product very much when it wants to work… the wifi keeps disconnecting and i’ve been having to reconnect it every 30 mins lately. used to not have any issue with it till the past couple nights. just getting really annoying to reconnect wifi to see live health readings…
I would recommend this to a friend!
Response from owletcare.comBy Tina - Owlet Care Team, March 18, 2026
We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or via chat on our website so that we can best help. Thank you!
Written by a customer while visiting owletcare.com