Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
1
Trash Item
on July 18, 2025
Posted by: Anonymous
from Baja California
Does not function, canot wire the stupid base, the chat for help doesnt work at all, nothing works
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, July 30, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve our product and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to send us a private message and we will reach back out as quickly as we can. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
5
Thank you!
on September 7, 2025
Posted by: Duales
I know some think the owlet is controversial but I couldn't do without it. After 3 years of IVF our baby was born a bit premature and had a BRUE at 1 month. ( yeah, I didn't know this was a thing either!!!). I ordered it same day at 2 am in the ER, spent another 8 hours at the hospital monitoring. Thankfully we haven't had another incident and right when we stopped using it baby came down with croup. I was glad I could put her back in our room and feel comfortable knowing she was not having difficulties breathing, and when she WAS! I was able to monitor her O2 to recognize when we needed to intervene.
Written by a customer while visiting owletcare.com
Customer Rating
2
Disappointing downgrade
on December 29, 2025
Posted by: Csoule16
from Minnesota
I am a former Smart Sock 2 owner and upgraded to the Dream sock for my baby born this past August, as the Smart Sock 2 was no longer being supported. Either I got a lemon, or the dream sock is truly a downgrade. Daily, if not multiple times a day, we will get notifications of the sock being disconnected from the base, with the base being no farther than 15 feet away with no obstructions. When it finally reconnects, the Bluetooth signal is “good,” so this isn’t a matter of it being far away. I am also very well versed in positioning the sock on my baby, so that’s not the issue either. These shrill notifications are incredibly disruptive. The app is painfully slow and often takes a good 15-20 seconds to connect to the base station so I can silence the alarm, if the base isn’t within an arm’s reach for me to do so manually. With the Smart Sock 2, I think I only ever had 4 disconnected alarms throughout my baby’s first year. Overall I’m just disappointed in the disruptive connection issues. When the sock is working, it seems to detect everything appropriately. We have only had one false red alarm during the first week of use.
No, I would not recommend this to a friend.
Response from owletcare.comBy Tina - Owlet Care Team, January 7, 2026
We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
All in all I love this device. It gives me peace of mind while I sleep. I also use it for sick days to simply monitor o2 levels at home, making sure baby is getting enough oxygen even with a stuffy nose. After 7+ months of every day usage (for awhile they were wearing them for every nap as well due to my anxiety), the only “wear” the socks have had (that doesn’t really affect performance) is that one of our base stations has a dim light. The product holds up really well with constant use.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com