Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,736 Reviews)
Rating breakdown 1,736 reviews
5 Stars
1,287
4 Stars
283
3 Stars
63
2 Stars
36
1 Star
67
93%of customers recommend this product.
(
1,543 out of
1,653)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
1
No peace of mind
on June 10, 2023
Posted by: Katie54
Gender:Female
Now that it does not notify you about the oxygen levels it’s kinda pointless unless you want to know if your baby is moving in there sleep or waking up
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda Nelson, Marketing, June 27, 2023
Thanks for reaching out. The Dream Sock is a sleep solution that monitors your child’s sleep state and sleep quality by tracking sleep indicators such as oxygen level. However, Dream Sock does not send notifications based on oxygen level readings leaving preset zones. Dream Sock may send a “sleep assist” or lavender notification if Baby is uncomfortable or needs assistance to sleep more soundly based on multiple inputs, one of which may be oxygen level.
Written by a customer while visiting owletcare.com
Customer Rating
5
Perfect!
on July 6, 2023
Posted by: Lala78
from Las Vegas
Gender:Female
It has given me peace, I can sleep knowing that if something wrong the owlet sock will let me know.
It is not uncomfortable for my baby and he uses almost all the day. I got the cam too, I like that it tells you the tempeture of the room and send you notifications when the baby is awake or crying. These are just perfect products. Thank you!
It is not uncomfortable for my baby and he uses almost all the day. I got the cam too, I like that it tells you the tempeture of the room and send you notifications when the baby is awake or crying. These are just perfect products. Thank you!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
1
Was expecting sound notifications
on July 9, 2023
Posted by: Anonymous
from Bellaire, OH
Gender:Male
I bought this for notifications for any issues with my baby while sleeping. I would like to return this product.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda Nelson, Marketing, July 11, 2023
Hi there! Please reach out to our customer service team as they can best help with this. You can reach them here: contact@owletcare.com or 844-334-5330. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
5
Piece of mind
on July 21, 2023
Posted by: Cassandra
from Indianapolis, IN
Gender:Female
I bought this product last month. I have such bad anxiety with any day today things but having a newborn of course raised that anxiety. This sock eased my anxiety with being able to track his heart rate and his oxygen level. When I went out of town and had to leave him with my mother I was able to still track his heart rate and oxygen level when I was eight hours away and that helped me out tremendously. It is also really nice being able to track his sleep schedule
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
1
Don’t waste your money
on September 2, 2023
Posted by: dontbuythissock
from Toronto
Gender:Female
1. You place the base by your bed at night, while your baby is in a nursery ->
2. Constantly disconnects ->
3. You get notification with the most annoying sound in the world ->
4. You want to disable sound or adjust notifications you’d like to receive but there are no settings for that ->
5. You place the base in the nursery to avoid disconnecting (which already ruins the purpose of buying this sock), it keeps disconnecting and now it wakes your baby up. Sometimes it gives you notification ’your baby needs assistance’, while you rocking your baby to sleep and that wakes your baby up. I absolutely don’t need that type of notification and especially the sound for notification but I can’t disable it. ->
6. You think that at least this sock will help with sleep analysis but there is no feature like that. I mean similar products on the market have charts and summaries for day&night sleep, daily average of sleep, daily total of deep&light sleep, etc, however, this app does none of those and you have to fill in numbers manually in different app in order to get analysis.
2. Constantly disconnects ->
3. You get notification with the most annoying sound in the world ->
4. You want to disable sound or adjust notifications you’d like to receive but there are no settings for that ->
5. You place the base in the nursery to avoid disconnecting (which already ruins the purpose of buying this sock), it keeps disconnecting and now it wakes your baby up. Sometimes it gives you notification ’your baby needs assistance’, while you rocking your baby to sleep and that wakes your baby up. I absolutely don’t need that type of notification and especially the sound for notification but I can’t disable it. ->
6. You think that at least this sock will help with sleep analysis but there is no feature like that. I mean similar products on the market have charts and summaries for day&night sleep, daily average of sleep, daily total of deep&light sleep, etc, however, this app does none of those and you have to fill in numbers manually in different app in order to get analysis.
It 100% doesn’t worth the price. Completely disappointed.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda Nelson, Marketing, September 22, 2023
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
5
THANKFUL
on September 16, 2023
Posted by: KatieS
from Colorado
Gender:Female
I’m just writing to say thank you. My husband and I purchased the sock and camera duo for our second baby, born in 2021. It gave me so much peace of mind. I was actually able to close my eyes and get some rest. We started using it again with our third baby, born 8/21. On 8/26 the monitor went off saying his oxygen level had dropped. After calls to our after hours pediatrician’s line, and our on call pediatrician, we ended up at the ER. We were ultimately admitted, and our son was diagnosed with TTN. His oxygen was in fact low, and we’ve since been sent home with him on oxygen. I continue to use our sock to monitor his oxygen throughout the day and night. Without our Owlet we wouldn’t have known his oxygen was low. I’m so grateful. Thank you. From the bottom of my heart. Sincerely thank you.
Sent from my iPhone
Sent from my iPhone
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Saved my daughter's life
on October 11, 2023
Posted by: Grace T
from North Carolina
Gender:Female
The owlet dream sock saved our daughter's life. She was born with a heart condition that we and the doctors were unaware of at birth. At 2 weeks old the owlet monitor notified us that her heart rate was in the 270's. She had no physical symptoms and it happened while she was sleeping, so we would have had no idea had we not had the sock on her. Thank you, thank you, thank you for doing what you do. My husband and I will always be grateful for this company and the products that saved our daughter's life.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
2
Disconnected on its own from the app
on December 27, 2023
Posted by: Heaven
from Iowa
Gender:Female
I got a dream sock my daughter is three months old and the sock decided to remove it self out of nowhere and I can’t get it back on more can I re add it to app. I’ve had the sock for 3 months
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, January 8, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com