Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,736 Reviews)
Rating breakdown 1,736 reviews
5 Stars
1,287
4 Stars
283
3 Stars
63
2 Stars
36
1 Star
67
93%of customers recommend this product.
(
1,543 out of
1,653)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
4
Monitor While Sleeping
on June 30, 2023
Posted by: Triciat09
from San Diego, CA
Gender:Female
I bought an updated dream sock after having a premie. It was important to be able to monitor his oxygen level while sleeping. It has been great thus far and I love how the new sock comes in different colors. Additionally, in comparison to the older sock, the new one seems less sensitive. However, I wished the sock can be worn on both feet rather than having a separate one for each foot.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
4
Satisfied untill
on July 2, 2023
Posted by: Itzel
from Manteca ca
Gender:Female
We loved the dream sock until the sensor started glitching g and cracked unfortunately our warranty was up so we just stop using it but it was amazing g while it worked
I would recommend this to a friend!
Response from owletcare.comBy Amanda Nelson, Marketing, July 6, 2023
Thanks for reaching out! We are so sorry to hear this! We are always looking for ways we can improve and we value your input. We'll be sure to pass this on to our team.
Written by a customer while visiting owletcare.com
Customer Rating
4
Peace of mind is wonderful
on July 12, 2023
Posted by: Rschneider
from Michigan
Gender:Female
East to use and is a great peace of mind for my baby coming home from special care. Wish the base had a farther range for moving throughout the house.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
3
App flaws
on July 14, 2023
Posted by: Randi
from Palm Beach, FL
Gender:Female
I’ve had this for several days now and am somewhat disappointed with the app. Several times I’ve started sleep cycles that have lasted anywhere from 45 minutes to over an hour (naps). The app would track these sessions once I put the sock on however once I removed the sensor and ended a sleep session, it never got logged in the history. It would track it as it was occurring but never log it (I even waited the customary 10 minutes it says to wait). So the sleep predictor function for me is useless. I think this could be a great product but the way the sleep sessions get logged are hit or miss and unfortunately, it kind of voids their algorithms. Disappointed after spending so much money. Additionally, there is no notification if oxygen levels or BPM get too low - that would be helpful as one of the main reasons we purchased this was for that feature.
When I first set up my account, it asked me for babies weight. Now there is nowhere on the app to change this. Also, I really dislike that the sensor/sock plays an alarm if it is not put on the base - disrupts nighttime sleep if it accidentally comes off the foot.
In theory this is a great product but there needs to be some serious updates done if Owlet is to be successful.
When I first set up my account, it asked me for babies weight. Now there is nowhere on the app to change this. Also, I really dislike that the sensor/sock plays an alarm if it is not put on the base - disrupts nighttime sleep if it accidentally comes off the foot.
In theory this is a great product but there needs to be some serious updates done if Owlet is to be successful.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda Nelson, Marketing, July 18, 2023
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve our product and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to send us a private message and we will reach back out as quickly as we can. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
5
Love the peace of mind!
on July 30, 2023
Posted by: Laura1590
from Smyrna Tn
Gender:Female
Bought this for my premie I was so nervous and would sit and watch her sleep. It helped me not worry so much so I could rest,
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Peace of mind!
on July 30, 2023
Posted by: ThatLazerGuy
from Washington, Mo
Gender:Male
I bought this sock for my now 7 week old baby. We were suppose to get one with our baby registry but that fell through. I used my hsa account to pay for the owlet sock so we can have our minds at ease while the baby is sleeping. Nothing would be worse than your baby passing away in their sleep and you could’ve prevented it. Overall we love the product and will continue to buy this brand for years to come.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
4
Peace of mind
on August 1, 2023
Posted by: BabyBird23
from Indiana
Gender:Female
It does what it is advertised to do! Set up was a little fussy but once it was linked it did well. Glad to have the peace of mind with my little one
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
1
Terrible range
on August 17, 2023
Posted by: Brooks
Gender:Male
Bought to have and it will not connect in the same room as the child. If we leave the room at night the alarm goes off showing disconnected.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda Nelson, Marketing, August 21, 2023
We're so sorry to hear this. We appreciate your feedback and will share this with our team. We'd love to look into this further for you! Please give us a call at 844-334-5330 or email us at contact@owletcare.com and we will reach back out as quickly as we can. Thank you!
Written by a customer while visiting owletcare.com