Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,736 Reviews)
Rating breakdown 1,736 reviews
5 Stars
1,287
4 Stars
283
3 Stars
63
2 Stars
36
1 Star
67
93%of customers recommend this product.
(
1,543 out of
1,653)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
5
Love the product and easy to use app!
on July 7, 2022
Posted by: Sarlizz
from Florida
Gender:Female
I bought the owlet sock when my baby was about a month old, and I will forever have one when I have the rest of my children. It gives me such a peace of mind to fall asleep and I honestly have had no problems with it. 10/10 would recommend!
"This review reflects my experience with and opinion of this product as an actual customer. Note: I received a small incentive for posting my opinion."
"This review reflects my experience with and opinion of this product as an actual customer. Note: I received a small incentive for posting my opinion."
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Re-Assurance
on July 12, 2022
Posted by: Worried parent
from San Antonio, TX
Gender:Male
I didn’t think I would like this product originally but my wife insisted we buy it to help re-assure her everything was okay since it was our first born. We use it every night and sometimes during the day if we both want to take a nap at the same time while our baby sleeps. I wish there was a little more functionality with the data collected from the sensor but I do like being able to see how much deep and regular sleep our baby is getting. I also like the info provided by the dream lab that provides info week by week with the progression of our child. I recommend this if you just need a little extra re-assurance if you are nervous about leaving your child whether for a few minutes or all day.
This review reflects my experience with and opinion of this product as an actual customer. Note: I received a small incentive for posting my opinion.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
4
Good supplementary device*
on July 21, 2022
Posted by: JL103
from Orlando, FL
Gender:Female
Sock works pretty well. I like being able to monitor my son’s vitals and I hope it will alert me if he ever has an issue. It is a much better product than the camera which I would not recommend.
If you use the sock in conjunction with another type of monitoring, like an audio monitor or a non-Owler camera, the sock can provide an added layer of monitoring for your child. I, personally, would not rely on Owlet products alone, however. Their monitoring is spotty at best.
As for the sock’s functionality itself, we’ve had a couple of alerts from the sock occur when he was awake and in our arms and totally fine. Personally, I would rather get too many alerts than it not alert me when he does need something, though, so I didn’t mind.
Sometimes if he’s very squirmy during a feeding, he’ll kick the sock into a poor position and then it will wake the parent who isn’t up with him, but again, better to know than to sleep through a potential real issue.
My biggest issue is with Owlet’s customer service. They are not inclined to provide, what I feel is adequate support for their products. If you have an issue, consider that a refund is off the table and they may not be willing or able to offer technical support beyond basic troubleshooting (i.e. Is your app updated to the latest version, do you have a strong wifi signal, etc.)
*This review reflects my experience with and opinion of this product as an actual customer.
Note: I received a small incentive for posting my opinion.
No, I would not recommend this to a friend.
Written by a customer while visiting owletcare.com
Customer Rating
2
Great hardware, Trash software
on August 11, 2022
Posted by: CharlotteM
from Virginia
Gender:Female
Highly suggest reading the App Store reviews before purchasing. The Dream Sock itself is great with the exception of the short connection distance from the base. The app has serious issues, and customer service simply told us that they were aware but couldn’t say when or if the issues would be fixed.
No, I would not recommend this to a friend.
Written by a customer while visiting owletcare.com
Customer Rating
5
Must have!
on November 21, 2022
Posted by: BrittF
from Massachusetts
Gender:Female
I have been using my smart/dream sock for over 2 years now and have ways been beyond happy with it. I had one issue with the battery shortly after receiving it and the Owlet customer service quickly helped me out and got it replaced at no charge.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
3
Every night not a great night sleep!!
on December 27, 2022
Posted by: Lizzie 1984
from Upstate NY
Gender:Female
It tells me every night my daughter sleeps great when in reality there have been nights where she is up every hour to 45 minutes and no one in the house sleeps but according to the monitor it's still a greatnights sleep. I do like the peace of mind but wish it was more accurate on asleep and wake times and how baby actually slept.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Love the dream sock
on January 16, 2023
Posted by: Anonymous
from Ohio
Gender:Female
Purchased this once I realized my little man loves bend in the hospital more than he does home it's definitely a piece of mind and has helped tremendously.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Love this sock
on January 16, 2023
Posted by: whittychase
from Ohio
Gender:Female
Great sock works great my my little baby.
"This review reflects my experience with and opinion of this product as an actual customer. Note: I received a small incentive for posting my opinion."
I would recommend this to a friend!
Written by a customer while visiting owletcare.com