Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,291
4 Stars
287
3 Stars
65
2 Stars
40
1 Star
77
93%of customers recommend this product.
(
1,550 out of
1,671)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
5
Going on 3 years of LOVING our Owlet!
on September 7, 2023
Posted by: LarWalt
from Georgia
Gender:Female
My almost 3 yr old son has several medical diagnoses, and we LOVE the Owlet. While we are aware it is not a medical device, it gives us so much peace of mind. When medical problems do arise, it shows his increase in heart rate and even showed his O2 decrease when he had RSV last year. We were able to tell my son’s pediatrician this and take extra precautions. We will use the Owlet as long as we can!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
1
This product does not connect to wifi
on October 7, 2023
Posted by: Milacita
This product is garbage! I tried connecting to wifi and it did not want to connect don’t waste your money!
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, October 10, 2023
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
5
A must have!!
on November 8, 2023
Posted by: CrissG
from Drums,Pa
Gender:Female
We used the Owlet 2 for our daughter 6 years ago and didn’t know how we were going to live without it once she out grew it! She was born prematurely and this amazing device gave us immense peace of mind. We always practiced safe sleeping but looking over in the dark and seeing that soft pulsing green light made you know everything was ok. The sock was extremely helpful during colds since she always had severe upper respiratory infections that required nebulizer treatments. We could safely monitor her heart rate and oxygen levels. I’m writing this review because we almost did not purchase the outlet sleep sock for our son since we heard that there were changes made from the Owlet 2 and it didn’t function the same way in real time. I took a leap of faith and bought the product and I couldn’t be happier that I did! While changes were made, it still functions pretty much the same although the oxygen average is on a 10 minute delay, the heart rate is real time and it immediately lets you know if your baby needs assistance. We received a purple alert not a week ago when our babies heart rate climbed above the acceptable limits and were able to take him to the emergency room for treatment. We never would have known that there was an issue otherwise. RSV followed and we were able to keep a watchful eye, monitor his oxygen levels, and once again, know when we needed to take him for help in the middle of the night. This is worth every penny and more. Don’t hesitate for another minute, it will be the best thing you ever purchased for your child!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
1
Won’t work on my home network
on December 3, 2023
Posted by: Jeff8814504
from Alaska
Gender:Male
Product only works with 2.4GZ WiFi. It desperately needs to upgrade to current technology. This is embarrassingly outdated.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, December 9, 2023
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
Terrible
on August 14, 2025
Posted by: BabyMama245
from Irving, TX
Gender:Female
I have been using this for a month now and there is constant connection issues. The base constant beeps at us saying connection was lost with the base system. We have tried reseting it all, moving the location of the base system, and even buying a wifi booster through our wifi company. It only works when she is in her bassinet directly next to the base system. The second we move her farther then a couple feet from the base system its constantly disconnecting and giving us issues. Nothing works. Unreliable
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, September 2, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
This product will fail after one year
on November 18, 2025
Posted by: Kcraw
Warning, this product will fail after one year of use. Invest in something else. I’m unbelievably upset by the resolution for my sensor issue. My sensor stopped working properly today out of nowhere and the only solution given to me was to purchase a new one at 50% off. I have been a loyal owlet customer since 2019. This is my second owlet purchase. This one just bought in Jan 2024. So I’m under two years and have invested in this product twice now. This is a faulty product and should be treated as such. I will be sure to let it be known to friends to invest in a better product if owlet can’t guarantee the product for more than one year.
Response from owletcare.comBy Tina - Owlet Care Team, November 20, 2025
We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
Connectability is awful
on January 15, 2026
Posted by: Chris108
Recently bought this sock with high hopes and it won’t even connect to our WiFi. I referenced the instructions and our network settings multiple times but it would not work. Waste of money
No, I would not recommend this to a friend.
Response from owletcare.comBy Tina - Owlet Care Team, January 26, 2026
We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or via chat on our website so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
4
Sleeping better
on January 28, 2022
Posted by: Marissa12
from Houston Texas
Gender:Female
I have been using the owlet for about two weeks now. And with that I am able to determine her sleeping habits and can get up before she wakes up and make her bottle thy way I’m not woken out my sleep with yelling and crying. This way she gets her bottle right away and falls back to sleep faster. I love the product itself, of course with it being fairly new there are some tweaks to improve but overall very good.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com